Undergraduate
Bachelor of Arts in Mass Communication Major in Broadcasting
West Visayas State University Iloilo
Know Me More!....
👋👋 Hi there! I'm Grace– , hope your doing fine. By the way, thanks for dropping by at my home page. If you were looking for a reliable virtual assistant i am just here to help you in the best and everything i could. I totally understand how crucial it is to have someone dependable by your side in this fast-paced business world. With my combined experienced, undergone training, knowledge and skills, I've got you covered in any task you want me to work with. So count on me to give your business the boost it needs. Hoping for a chance to work with you soon in order to free you up to focus on what really matters to you. Thank you and more power!!!
My Skills and Competencies
Appointment Settler
BPO
Medical Virtual Assistant
Online Book Keeper
Voiceover/Narration
Certificates
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My Experience and Education
March 2015
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December 2019
Allcare Telehealth BPO Company
(Account Receivable Specialist)
Managed the accounts receivable process, ensuring timely invoicing and payment collection for clients.
Developed and maintained strong relationships with clients to facilitate prompt payment and resolve billing discrepancies.
Analyzed aging reports to identify delinquent accounts and initiated appropriate collection actions.
Collaborated closely with the sales customer service teams and Insurance department for claims to address client inquiries and to provide replacement for the machine.
Trained new team members on best practices in accounts receivable management.
Maintained comprehensive documentation for all transactions to ensure transparency and accountability.
Resolved customer disputes regarding invoices and payment terms in a timely and professional manner.
Provided exceptional customer service to enhance client satisfaction and loyalty.
Calling doctor's office for clients requested prescription to ensure client will receive correct supplies replacement for their machine.
My Services
Appointment Settler
A sales role where you contact potential clients, qualify their needs, and schedule meetings for a company's sales.
Voiceover/Narration
Using voice and narration to bring written text to life as an unseen storyteller for audiobooks and other flat form.
Medical Virtual Assistant
Managing patient records performing transcription duties, handling administrative duties and appointment coordination.
Customer Service
My core competence includes attention to details, excellent customer service and time management skills.
Online Book Keeping
Record and organize transactions, maintain accurate financial records for effective management and reporting.