Faithlie Ugalde Amaranto

Senior Operations and E-commerce Virtual Assistant
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Contact Information
  • Philippines
  • faithlieamaranto@gmail.com
  • Faithlie Amaranto
  • Whatsapp: 09353660525
Skills Summary

• Operations & project coordination
• E-commerce management (Shopify, TikTok Shop)
• Amazon A+ content support
• Affiliate & creator coordination
• Social media content planning
• Customer support & order handling
• Process documentation & task tracking
• Strong written communication & organization

Tools and Apps

• Shopify
• TikTok Shop (Affiliate Center)
• Amazon Seller Central (A+ Content support)
• Canva
• Adobe Photoshop / Illustrator (basic–intermediate)
• Trello & Notion
• Google Workspace
• Meta / Facebook Business Suite
• CapCut
• Calendly
• Metricool

About Me

Senior Operations and E-commerce Virtual Assistant with experience supporting US-based brands and agencies. I specialize in operations support, Shopify and TikTok Shop management, affiliate coordination, Amazon A+ content assistance, and content workflows.

I work closely with founders and managers to keep systems organized, projects on track, and day-to-day operations running smoothly. I value clear communication, structure, and long-term collaboration.
I am confident in my ability to bring a high level of professionalism, reliability, and organizational prowess to your team. Let me contribute to your success by efficiently managing administrative tasks and supporting your business objectives.

Professional Experience

PH-Based Telecommunications Sales Agency, Sales and Admin Support

Handled sales administration, customer coordination, and internal documentation for a local service provider.

PH-Based Telecommunications Sales Agency, Social Media and Ads Support

Managed social media content, assisted with Facebook ad campaigns, and supported customer engagement for a telecommunications brand.

PH-Based Telecommunications Sales Agency, Sales and Administrative Support

Handled subscriber application encoding and monitoring, prepared monthly reports, assisted with telesales activities, and provided customer service support.

US-Based E-commerce Brand | Automotive Industry, Senior Operations and E-commerce Virtual Assistant

Supports daily operations, Shopify management, and social media planning for a US-based automotive e-commerce brand.

US-Based E-commerce & Marketing Agency, TikTok Shop Affiliate and Creator Support VA

Provided TikTok Shop affiliate center support for multiple client brands under a US-based agency. Handled affiliate communication, creator coordination, sample tracking, and basic performance monitoring to support TikTok Shop operations.

US-Based Media & Content Production Agency, Operations and Project Management VA

Provided operations and project management support for a US-based media and content production agency. Managed task tracking, Trello boards, editor coordination, content workflows, weekly planning, and follow-ups to help streamline internal processes and reduce workload for the founder.