Your Backstage Brilliance: VA Regina

Your Backstage Brilliance with a Creative Twist

Hi! I’m Regina De Guzman—call me Reign.

I’m a 22-year-old Virtual Assistant from Lucena, Quezon, with a lifelong love for all things creative—digital design, traditional art, photography, you name it. From sketchbooks to screen designs, visual storytelling has always been my favorite language.

Today, I bring that same creative spark to the virtual workspace. With a background in Fine Arts and real-world experience supporting executives in the insurance and healthcare industries, I’ve built a reputation as a reliable, detail-driven multitasker. I specialize in streamlining operations, crafting eye-catching content, and keeping things running smoothly behind the scenes.

Let’s turn your to-do list into a done list—creatively and efficiently!

Regina Marie De Guzman
Lucena City, Quezon, Philippines
reginamarie.dg@gmail.com
Freelancer
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My Skills and Competencies

Phone Support
Email and File Management
Calendar & Email Management
Client Communication
Social Media Management
Graphic Design
Data Entry
Content Creation

Certificates

General Virtual Assistant
Social Media Marketing

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Medical Laboratory Science

FEU - Nicanor Reyes Medical Foundation
▪ Completed one year of undergraduate studies in Medical Laboratory Science (Medical Technology) at FEU-NRMF, focusing on foundational subjects such as laboratory techniques, and human biology.

2023 - PRESENT
Bachelor of Fine Arts

Manuel S. Enverga University Foundation
▪ Ongoing studies in the Bachelor of Fine Arts program, with two years completed, emphasizing creative development in visual arts, design, and multimedia practices.

September 2024 - May 2025
ETZ BPO
(General Virtual Assistant)

Specialized in handling multiple clients daily with a focus on social media management, content creation, marketing outreach, and administrative support such as email management and phone handling.

September 2024 - May 2025
Dalasi's House Home Health Care
(General Virtual Assistant)

Support a Mission-Driven Home Care Agency
▪ I proudly served as the General Virtual Assistant for Dalasi’s House, my first client, supporting a compassionate agency dedicated to providing top-notch home care.

Efficient Email & Communication Management
▪ I managed day-to-day email communications using Google Workspace, ensuring timely, organized responses and smooth interactions with clients and partners.

Handling Calls with Care
▪ Using RingCentral, I handled inbound and outbound calls, maintaining professional and empathetic conversations with clients, caregivers, and referral partners.

Building Relationships & Growing the Business
▪ Reached out to nurture leads and build lasting relationships through both email and phone, playing a role in the agency's growth and client retention.

Lead Generation & Strategic Outreach
▪ Carried out lead generation through online research, reaching out to personal injury lawyers to explore potential referral partnerships.

Creative Content Creation
▪ Using Canva, I designed visually appealing flyers, announcements, and promotional materials tailored to engage the healthcare audience.

Keeping Social Media Active
▪ Managed and scheduled posts for Facebook and Instagram, keeping the agency’s online presence consistent, engaging, and informative.

Efficient Appointment & Meeting Coordination
▪ I handled scheduling and coordinated appointments, ensuring everything was in order and all participants were informed and prepared.

Online Meeting Support
▪ I attended online meetings, took detailed notes, and helped ensure that everything ran smoothly by managing the flow and providing support as needed.

Affidavit & Subpoena Management
▪ Assisted with affidavits and subpoenas related to medical and billing records, ensuring all necessary forms were completed and processed with care and compliance.

Streamlined Digital File Organization
▪ Kept the agency’s digital files organized in one workspace, making it easier to access and improving internal processes across the board.

Training & Onboarding New Caregivers
▪ Facilitated in-service training for new caregivers and nurses, helping them get up to speed on company policies, procedures, and expectations for client care.

Gained Experience in Remote Work & Healthcare
▪ Through this experience, I developed a strong foundation in remote work, multitasking, and communication, all while learning about the home care sector from the ground up.

October 2024 - May 2025
Team Aquila
(General Virtual Assistant)

Bring Info to Life Through Design
▪ Create engaging content like meeting announcements, event flyers, and slide presentations
▪ Design celebratory posts for birthdays and milestones to recognize our team members
▪ I also make rally flyers to get everyone excited about upcoming events (along with incentives for team members)

Keep Everything Organized Behind the Scenes
▪ Handle our important “boss files” and make sure they’re neatly organized in Google Workspace
▪ Update records when new partners join and track our team’s monthly achievements

Help Everyone Stay in the Loop
▪ Ensure regular check in with team members to gather meeting topics and event details and
▪ Constant communication in our Telegram, Messenger, and WhatsApp chats updated with all the latest news from Team Aquila, Team Everest, and WFG

Manage and Refresh Our Website
▪ Manage and update our Google Sites page to keep everything current
▪ I’ve added things like team background info, services offered, and quick-access links for our associates

November 2024 - May 2025
Assisting Hands Home Care
(General Virtual Assistant)

• Keeping Clients & Caregivers Connected
Coordinated daily communication with clients and caregivers through inbound and outbound calls, ensuring care concerns, schedule updates, and shift coverage were handled efficiently with professionalism and timely follow-ups.

• Keeping Schedules Running Smoothly
Managed caregiver and client schedules using AxisCare, including shift adjustments, appointment reminders, and real-time coordination with the team through Streams to maintain smooth workflow and accurate scheduling.

• Creating Content That Connects
Designed and created social media content, promotional graphics, and advertisements for Facebook and Instagram to strengthen online presence, boost engagement, and support marketing initiatives.

January 2025 - May 2025
Aspire Financial Team
(General Virtual Assistant)

Creative Content Design
Designed and created engaging content for the Aspire Financial Team, including:
▪ Meeting flyers, event announcements, and detailed agendas
▪ Rally event materials for WFG and Team Everest
▪ Presentations, Zoom backgrounds, and hierarchy maps
▪ Monthly member recognition slides and congratulatory flyers for team promotions

Client File Management
▪ Handled and organized client "boss files," ensuring everything from presentations to trackers and schedules were well-managed
▪ I used DocuSign to send Indexed UL allocation change request forms between our client and Nationwide Insurance, ensuring smooth document processing

Client Follow-Up & Communication
▪ Made follow-up calls to Nationwide Insurance’s support team to track the status of Aspire’s new client paperwork
▪ Sent text messages to confirm appointments and update clients on policy reviews, keeping communication flowing between my client and their clients

Efficient Team Communication
▪ I utilized Telegram as the main communication tool for the Aspire Financial Team, keeping everyone updated on any concerns and ensuring we were aligned for weekly meetings and team activities

My Services

Executive Assistance

Reliable day-to-day administrative support to help manage schedules, tasks, and business operations efficiently.

CRM & Tracker Management

Updating trackers, spreadsheets, and CRM systems to keep information organized and accessible.

Email & Calendar Management

Organized inbox and appointment handling to keep communication and schedules streamlined.

Social Media Management

Create, schedule, and manage content to boost brand presence, engage audiences, and track social media performance.

Lead Research

Finding and organizing potential client or partnership opportunities through online research.

Graphic Design

Creative graphics, promotional materials, and branded visuals designed for social media and business use.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Lucena City, Quezon,
Philippines
Email :
reginamarie.dg@gmail.com


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