REJINE LYN PORTILLO LOZADA

General Virtual Assistant
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CONTACT INFORMATION
  • rejinelynlozada@gmail.com
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  • 971+ 503421683
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  • 971+ 503421683
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  • linkedin.com/in/rejine-lyn-lozada-66314426a
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  • Lingig, Surigao del Sur, Philippines
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EDUCATION

Bachelor of Science in Business Administration
Major in Marketing
S.Y 2016-2017
SKILLS

Social Media Management
Data entry & database management
Calendar scheduling & appointment setting
Document creation (Word, Google Docs, PDFs)
Time management & multitasking
Microsoft Office (Word, Excel, PowerPoint)
Customer support (chat, email, phone)
Basic Canva graphic design
Search Engine Optimization
Online research
Product listing management (Shopify)
Invoicing & billing
Adaptability & willingness to learn
Content writing or copywriting
AI tools (ChatGPT, automation tools)
TRAININGS AND CERTIFICATES

Shopify Landing Page Builder Training Optimizing Product Landing Pages, Collection Pages,
Custom Landing Pages, Funnels with Ecombuddies
WORK EXPERIENCE
PRESENT

SECRETARY

• Answer direct phone calls, emails, and other communications.
• Handle incoming and outgoing mail and packages.
• Organize and maintain files and records, both electronic and paper.
• Lead Generation
• Data Entry
• Research and Listing
• Prepare, proofread, and edit documents, reports, and correspondence.
• Make Bill of Quantities (BOQ) and Quotations.
2024-2025

CUSTOMER SERVICE ASSISTANT

• Answer product and service questions and offer information on related products and services.
• Interact with customers to address their concerns, answer their questions, and assist them with their needs.
• Completing the customers' purchases by guiding them through their needs and customer
returns and completing their purchases on a cash register.
2022-2023

COMMUNITY DEVELOPMENT ASSISTANT

Conducted, coordinated, or facilitated research, profiling, survey, and data gathering in the
community.
• Scheduled meetings or consultations.
• Facilitate, coordinate, and attend meetings.
• Posted notices and teasers.
2021-2022

BILLING AND COLLECTION ASSISTANT

• Answered concerns through phone calls, emails, andpersonal.
• Collected and posted payments to customer accounts.
• Recorded pertinent data on collection efforts and customer financial status in the database.
• Checked and issued billing adjustments to customers.
• Checked, printed, and validated billings and invoices.
• Assigned and monitored Leasing and Rental Management System