2012-2014
Bachelor of Science in Medical Technology
University of Perpetual Help System of Laguna
More Info About Me
Results-driven Executive Virtual Assistant with experience supporting business operations for Canadian and US-based companies remotely. Proven expertise in executive support, operations coordination, scheduling, customer communication, and dispatch management while handling fast-paced daily operations with efficiency and professionalism. Recognized for being proactive, detail-oriented, and dependable in helping businesses streamline processes and maintain smooth operations.
My Skills and Competencies
Administrative Support
Customer Service Excellence
Process Improvement
Dispatch Coordination
Social Media Management
Data Entry
Certificates
My Experience and Education
August 2024
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Present
Talentpop LLC
(Administrative Growth Assistant)
Coordinated daily dispatch operations for mobile automotive service technicians, including scheduling, job assignments, and route management. Communicated with branches, technicians, and customers to provide service updates, manage rescheduling, and ensure timely job completion. Utilized scheduling and AI-based dispatch systems to improve workflow efficiency.
Feb. 2024
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Jun. 2024
InDesign Kitchen and Bath Remodeling
(Business Operations Specialist)
Served as the main point of contact for customers and business partners of a kitchen and bath remodeling company. Managed scheduling, supplier coordination, and inventory monitoring to support daily operations. Handled customer service, social media management, and WordPress content updates.
June 2020
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Aug. 2022
Health Worth Diagnostic Clinic and Co.
(Information Officer / Doctor's Assistant)
Provided comprehensive support in a healthcare setting, combining patient-focused duties as a doctor's assistant with administrative tasks.
Nov. 2022
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Jan. 2024
Ubiquity Global Services
(CSR and SME Team Support / NETSPEND PREPAID DEBIT CARDS)
Managing customer accounts, with a primary focus on maintaining their security. As part of my duties, I investigate any instances of suspicious activity and review transactions to determine whether a claim needs to be filed. Additionally, I regularly check the status of customer cards to ensure that they remain active and usable.
March 2019
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Jan. 2020
Telus International Phils
(CSR / Technical Support Rep / Webhosting)
DNS troubleshooting, Domain management, billing, and website basic graphic editing for e-commerce and personal websites. Provided tech. support for Wix.com customers, resolving website issues, troubleshooting problems, and managing DNS records.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Executive Assistant
Provides administrative and clerical support to high-level executives within an organization.
Administrative Support
Drive process enhancements, streamline communication flow, and empower executives and teams to concentrate on their prim