OFFICE SEMINARS/TRAINING

• Leadership: Great Leaders Great Teams, Great Results (VERTIV)
• MBTI (Myers Brigs Type Indicators) (VERTIV)
• Data Story Telling for Business (VERTIV)
• Lean Six Sigma Green and Black Belt (Outside - Grey Campus

OHIO OPERATION INTRODUCTION
 A 1 month meet and greet with the POC of the Manila Function
OHIO OPERATION POC OPERATION REPORT
 1 month POC operation report with the POC of the Manila Function
OHIO OPERATION ANNUAL REPORT
 1 month Manila update with the POC of the Manila Function
GLOBAL SERVICE CONFERENCE
 1 month meet and attend Global conference for Global Services Leader.

• AIM (Executive Education and Life Long Learning Center) (EMERSON)
• Lean Six Sigma Yellow Belt (In House – More Steam & LSS Training Ohio Team) (EMERSON)
• Lean Six Sigma Black Belt (In House – More Steam & LSS Training Ohio Team) (EMERSON)
• Minitab (EMERSON)
• Value Stream Mapping (EMERSON)
• The 4th Lean Six Sigma Conference 2014: Improving Customer Satisfaction and Sustaining Business Growth (EMERSON)
• Leading at EMERSON (EMERSON)
• DISC (EMERSON)
• Effective Inventory Planning Management (EMERSON)
• Communicative Leadership (EMERSON)
• 7 Habits of Highly Effective People (EMERSON)

• Homeowners Insurance rate programming (Quadrant Information Services California, United State of America) - September to November 2000
 A 3 months Training for the new Product of MAPPRO in regards to Homeowners Insurance Rate Programming and new features of Auto Insurance Rate Programming.

AUGUST 2017 – MARCH 2021

VERTIV – OPERATION MANAGER

Reports to: General Manager of the Company

Responsible for supporting Liebert Service North America team in Manila by coordinating the administrative and operation activities for the Liebert Services division in Manila to Columbus Ohio: Analytics, Sourcing Management, Battery Supply Chain, and Parts Team Operation and drive process improvement for the organization as Perfect Execution Team or Operational Excellence for Global and Asia team in Manila.

AUGUST 2017 – MARCH 2021

EMERSON ELECTRIC (ASIA) LTD – ROHQ SERVICE SUPPORT MANAGER

Responsible for supporting Liebert Service North America team by coordinating the administrative activities for the Liebert Services division in Manila: Sales, Credit, Sourcing Administration, Battery Supply Chain, and others which may be added in the EFS, Sykes, Shared Services, and GMDC offices. Receive guidance from main office in the US and execute plans as necessary. Report back to executives and managers in the home office. Manage the migration of Liebert Services associates in Manila between work areas.

November 2005 – February 2008

QUADRANT INFORMATION SERVICES INC. OPERATIONS MANAGER

Responsible for managing the Company’s overall operations and has over-all supervision over Team Supervisors, Assistant Team Supervisors and Sales Associates. Drive performance and quality for the development and maintenance of a suite software application for a U.S. based software firm in the personal insurance industry by establishing strong positive relationships

August 2004 – October 2005

QUADRANT INFORMATION SERVICES INC. PRODUCTION MANAGER

Reports to: President and/or Vice President of the Company

Responsible for supervising Team Leaders on behalf of the Company. Drive performance and quality of software application for a U.S based software firm in the personal insurance industry

January 2001 – July 2004

QUADRANT INFORMATION SERVICES INC SENIOR PRODUCT MANAGER

Reports to: Operations Manager

Chosen to pilot a new company and tasked to lead teams of programmer in development and maintenance of a suite of software application for a U.S based software firm in the personal insurance industry. Responsible for overseeing the work of programmers and improving performance through identifying opportunities for improvement of work, efficiency and service to clients through analysis, coaching and mentoring.

1994 – 1999

RIZAL TECHNOLOGICAL UNIVERSITY, Bachelor of Science degree in Computer Engineering

College Graduate

1990-1994

RIZAL TECHNOLOGICAL UNIVERSITY, High School Diploma

High School Graduate

1984-1990

ILAYA BARANGKA ELEMENTARY SCHOOL, Grade School

Elementary Graduate