2015
BA Organizational Communication
University of Makati
Why I exist meet the creator
Good Day - Hola
My Name is Carmina, I am a motivated, detail-oriented, and highly organized professional transitioning into the Virtual Assistant industry. With experience in administrative support, customer service, sales management, and handling high-volume outbound calls and lead generation, I am confident in providing reliable and efficient support to help businesses operate smoothly.
My skills include data entry, web research, email, administrative support, file and document organization, customer service, Microsoft Office, Google Workspace. I also have experience communicating with clients, managing day-to-day operations, and supporting business growth through strong leadership and problem-solving skills.
As a fast learner with a strong work ethic, I am committed to delivering accurate, high-quality work and building long-term professional relationships with clients while contributing to their success through dependable virtual assistance.
Your alliance,
Carmina
Virtual Assistant
Customer Service | Administrative Support | Data Entry
appointment setter
Social Media Management
Data Entry
Certificates
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My Experience and Education
2017
-
2025
Uniqlo Singapore
(Assistant Store Manager)
Support the store on s daily basis, managing store operations. ensuring and maintaining a
positive team environment.
Planning accurate staff not only for peak season but for daily basis.
Maximising sales and profit by enhancing division leaders sales review and action.
Planning proper staff development.
2015
-
2017
Accenture Philippines
(Senior Concierge)
Overseas the daily operation of the concierge desk, ensuring consistent service.
Assist with incident reporting and maintain confidentiality at all times.
2014
-
2015
Admerex
(Agent)
Made outbound calls to potential and existing customers to promote products and services. Generated leads and identified sales opportunities through cold calling snf follow-ups. Presented product features , benefits, pricing and promotions clearly and persuasively, Built rapport with customer to encourage interest and close sales. Achieved or exceeded daily, weekly and monthly sales target and KPI's.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.