Christopher Jimenez

Skills and Work History

July 2022 - February 2026

Virtual Assistant

Admin, Automation, Social Media & E-commerce Support

Led and coached a team of 80 Virtual Assistants, ensuring high performance and productivity. Managed complex travel bookings for high-ticket clients and improved operations, doubling team size and ROI.

2022 – 2024

Executive Assistant

We Travel In Style

Provided full virtual assistance, managed social media accounts, and handled online chat support while maintaining client engagement and daily operations.

2019 – 2022

E-commerce & Creative Specialist

Freelance

Managed Shopify operations, product workflows, and logistics. Created visual content using Canva and handled store optimization.

2018 – 2019

Tech Customer Email Support

PBS Outsourcing

Handled customer support, resolved technical issues, and managed accurate data entry and account troubleshooting.

2016 – 2018

Lead Generation Specialist

Six Eleven Global Solutions

Performed data mining, social media scraping, and email lead generation to build strong prospect lists.

2015 – 2016

Automation Specialist

Self-Employed / Freelance

Developed and implemented automation workflows to streamline repetitive tasks, improve efficiency, and support business operations.

Education

2026

PROVA

I have successfully completed the ProVA (Professional Virtual Assistance) program, where I underwent comprehensive training as a General Virtual Assistant. This included attending and completing all required webinars and hands-on training sessions covering essential VA skills such as administrative support, communication, time management, and digital tools. Through this program, I have developed the knowledge and practical skills needed to effectively support clients in a virtual work environment.

Tools Used

2015-2026

Tools and Software Proficiency

• Experienced in using a wide range of tools and CRM platforms to support business operations and streamline workflows
• GoHighLevel for CRM management, automations, workflows, lead tracking, pipelines, appointment booking systems, email/SMS follow-ups, triggers, and funnel management.
• Proficient in customer support systems such as Zendesk and Salesforce.
• Skilled in automation tools including n8n, Zapier, Apollo, and Google Sheets triggers.
• Experienced in API integrations and building automation workflows using n8n.
• Knowledgeable in creating AI prompts using Claude for task optimization and content generation.
• Strong understanding of triggers, formulas, and data processing for workflow automation.
• Knowledgeable in eCommerce platforms and tools like Amazon Seller Central, Helium 10, and Keepa.
• Experienced in managing customer relationships using Zoho CRM and HubSpot.
• Organized and efficient in task and project management using Trello, Asana, and ClickUp.
• Proficient in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) and Microsoft Office tools.
• Familiar with website management and content updates using WordPress.
• Experienced in communication and collaboration tools such as Slack, Zoom, and Microsoft Teams.
• Skilled in lead generation and outreach tools like Apollo and LinkedIn Sales Navigator.
• Basic to intermediate skills in graphic design using Adobe Photoshop and Canva.