Email & Inbox Management
Calendar & Appointment Scheduling
Data Entry & Reporting (Excel / Google Sheets)
Customer & Client Support
Task & Project Coordination
Process Improvement & Workflow Optimization
Team Coordination & Operations Support
Inventory & Data Management

Google Workspace (Docs, Sheets, Calendar)
Microsoft Office (Excel, Word, Outlook)
Zoom / Microsoft Teams
Inventory & Reporting Systems

Results-driven Operations Manager transitioning into Virtual Assistance, with over a decade of experience in operations, team coordination, and process optimization. Skilled in calendar management, email handling, reporting, and client coordination in fast-paced environments. Proven ability to streamline workflows, manage multiple priorities, and support leadership-level operations remotely. Reliable, detail-oriented, and committed to helping businesses run efficiently.

June 2024 - 2026

Supply Chain Operations Manager, SHJPHI

Managed meetings, and operational calendars
Coordinated cross-functional teams to ensure smooth daily operations
Handled internal communications and ensured timely follow-ups
Created reports, tracked KPIs, and maintained organized data systems
Streamlined workflows and implemented process improvements to increase efficiency
Supported leadership in decision-making through data and operational insights

January 2021 - May 2024

Cold Storage Operations Manager, SHJPHI/GPRSC

Managed daily operations, scheduling, and team coordination for a 25-member workforce
Oversaw logistics, scheduling of deliveries, and coordination with clients and suppliers
Maintained accurate records, reports, and inventory tracking (99% accuracy)
Responded to client concerns and ensured high-quality service delivery
Improved operational systems, reducing delays and increasing efficiency

June 2010 - December 2020

Internal Auditor - Operations Focus, SHJPHI

Conducted process audits and created detailed reports for management
Analyzed data and identified inefficiencies to improve operations
Maintained organized documentation and records
Coordinated with different departments for compliance and process improvements

2006 - 2010

Bachelor of Science in Accountancy

Filamer Christian University