2026
Bachelor of Science in Biology, Major in Medical Biology
MHAM College Inc. Cebu City
Your trusted partner for Medical Virtual Assistant
My name is Divine Cadelina, a 24-year-old from Bohol, Philippines. I am a hardworking, detail-oriented, and highly motivated individual who is passionate about learning and growing both personally and professionally. I take pride in being reliable, adaptable, and committed to delivering quality work in every task I handle.
I am a graduate of Bachelor of Science in Medical Biology from MHAM College Inc. During my academic journey, I developed strong analytical, organizational, and problem-solving skills. In addition, I completed training with Pro VA Philippines, where I earned a certificate and gained hands-on experience in virtual assistance. This training helped me build valuable skills such as email and calendar management, data entry, scheduling, customer support, and effective communication, which I am confident I can apply in a professional setting.
I am eager to bring my skills, dedication, and positive attitude to your team and would appreciate the opportunity to contribute and grow with your organization. Your reliable virtual assistant is just one message away—let’s get started today!
My Skills and Competencies
Time Management and Organization
Customer Service and Communication Skills
Data Entry and Online Research
Calendar Scheduling and Appointment Management
Medical Billing
Email Management
Certificates
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My Experience and Education
March 14, 2026
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March 14, 2026
ProVA Philippines
(Medical VA trainee ProVA Philippines 2026)
I recently completed training as a General Virtual Assistant, where I was exposed to various administrative and healthcare-related tasks. During the training, one of the key assignments given by my mentor was to perform Medical Virtual Assistant tasks, which allowed me to gain practical experience in supporting healthcare professionals remotely.
As part of the training, I learned how to use systems commonly used in healthcare settings, such as Electronic Health Record (EHR/EMR) systems and scheduling tools like Google Calendar. I practiced scheduling patient appointments, organizing calendars, and ensuring that appointments were properly confirmed and updated when necessary. I also handled tasks related to managing and updating patient records, ensuring that information was organized and accurately maintained in the system.
In addition, I assisted with responding to patient inquiries through messages and email, providing basic information and directing concerns appropriately. I was also introduced to tasks such as handling billing-related concerns, checking insurance details, and assisting with administrative documentation. Part of my responsibilities also included conducting online research and supporting other general administrative tasks assigned during the training.
Through this experience, I developed strong organizational, communication, and administrative skills while becoming familiar with the workflow of healthcare support services. This training helped prepare me to effectively assist healthcare professionals and clients as a Medical Virtual Assistant.
My Services
Patient Communication
Respond to patient inquiries and provide assistance through phone, email, or chat.
Online Research
Finding information, products, or data needed by clients.
Data Entry
Inputting and organizing information in spreadsheets or databases.
File Organization
Organize digital files and documents in cloud storage to make them easy to access and manage.
Medical Records Management
Maintain and update patient information accurately in electronic health record systems.
Time Management and Organization
Manage and organize patient appointments by booking, confirming, and rescheduling visits with the healthcare provider.