2003
B.S in Computer Science
Technological University of the Philippines
PROJECT COORDINATOR | OPERATIONS SPECIALIST
Detail-driven Project Administrator with hands-on experience supporting civil, ecology, and cross- functional project teams from planning to billing. Known for keeping things organized behind the scenes, whether it’s scheduling jobs, tracking updates, chasing down documents, or following up on outstanding quotes. Strong communicator who thrives in fast-paced environments and ensures nothing falls through the cracks. Looking to bring structure, reliability, and a proactive mindset to a growing operations team.
My Skills and Competencies
Admin & Operations Support
SEO Expert
Data Entry
Content Creator
Project Coordination
Certificates
My Experience and Education
2023
-
2025
Syntegra Consulting Ltd
(Project Coordinator | Admin Support)
● Supported 200+ live projects by coordinating updates between civil and ecology teams, ensuring smooth execution and timely status reporting.
● Scheduled weekly and fortnightly meetings, contributing project updates that improved cross-team visibility and reduced delays by 20%.
● Reviewed and organized client data from emails and project folders, reducing document preparation time by 25%.
● Populated and issued 500+ project proposals using standardized templates, maintaining consistent and accurate scopes and fee structures.
● Followed up on outstanding quotes via email and phone, improving quote response rate by 15%. Conducted targeted marketing research, identifying over 50 new leads and contact information within specific regions.
● Managed inbound calls and routed inquiries effectively, ensuring 100% call logging and timely follow- up.
● Provided ongoing support for reporting and documentation templates, enhancing project data accuracy and final records.
2023
-
2024
Used Conex LLC
(Customer Relations Specialist)
● Handle inbound and outbound calls, assisting customers with inquiries, orders, and concerns.
● Proactively contact customers to remind them of upcoming shipping container delivery dates,
ensuring timely receipt of goods.
● Respond promptly and professionally to customer emails, addressing queries and providing
necessary assistance. Efficiently manage on-hold orders, coordinating with relevant
departments to ensure prompt processing and delivery.
● Provide comprehensive assistance to customers after the point of sale, including handling
warranty claims, updating order statuses, and addressing general inquiries.
● Generate and deliver accurate quotations to potential customers, outlining product details and
pricing information.
● Skillfully close sales calls, leveraging product knowledge and persuasive communication
techniques to secure orders and meet sales targets.
2022
-
2023
Confidential
(General Virtual Assistant l Blog and Content Writer l Podcast VA)
● I listened to podcast recordings and transcribed those recordings into text files.
● Ensured the accuracy of the transcribed text.
● Correct any errors or inaccuracies as soon as possible.
● Researched subjects relevant to the industry (combined online sources, interviews, and studies).
● Performed other admin tasks assigned by the client.
● Created blog posts related to client business.
● Data entry.
My Services
Project Coordinator
- Coordinate projects, schedule inspections, manage timelines, and liaise with clients and teams for smooth delivery. -
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.