2024
Bachelor of Secondary Education Major in Sciences
Bulacan State University
Meet Your Executive Assistant
I’m an Executive Virtual Assistant who supports fast-paced businesses with organization, coordination, and operational efficiency. I specialize in managing workflows, handling multiple priorities, and ensuring that tasks are completed accurately and on time. My focus is on creating structure, improving processes, and helping clients stay on top of what matters most.
Areas of Expertise
Social Media Manager
Facebook Ads Management
Data Entry
Operation Support
Customer Support Management
Troubleshooting (SaaS / Devices)
CRM and Data Management
Cross-Team Coordination
Inventory and Order Tracking
Documentation and Organization
Certificates
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Professional Experience
Delivering structured support across fast-paced environments
March 2025
-
Present
LUBN Inc.
(Customer Support & Operations Specialist)
• Managed 40–60 customer support tickets daily using HubSpot
• Resolved technical issues related to smart lockbox activation, access, and connectivity
• Maintained accurate customer, subscription, and device records
• Coordinated with internal teams to ensure timely issue resolution
• Managed device shipments and replacements
December 2025
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Present
Consumers Lighting and Lamps
(Operations Virtual Assistant)
• Managed inboxes, schedules, and client communications
• Maintained inventory and invoicing records
• Organized and structured internal documentation
December 2025
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Present
(Project-Based)
(E-commerce Virtual Assistant)
• Optimized product listings on Shopify and Amazon
• Tracked inventory levels and restocking
• Conducted sales and returns analysis
July 2024
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July 2025
Chronicles Petroleum
(Shift Supervisor)
• Supervised daily operations and staff scheduling
• Managed reports, compliance, and cash handling
• Ensured smooth day-to-day operations
How I Support You
Strategic assistance tailored to your workflow and priorities
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Executive & Operations Support
I manage calendars, inboxes, workflows, and internal coordination to keep your operations organized and running efficien
Customer Support Management (SaaS & E-commerce)
I handle high-volume customer inquiries, resolve issues, and maintain accurate CRM records to ensure a smooth support ex
SaaS Operations Support
I troubleshoot user and device issues, manage subscriptions, and maintain clean and reliable system data.
E-commerce Support
I manage product listings, monitor inventory, and coordinate orders and fulfillment processes.
Testimonials
What clients say about working with me
Shopify and Amazon VA
Client testimonial for my Shopify & Amazon VA role, highlighting my reliability, attention to detail, customer support, QA, and administrative skills. Recognized for being proactive, dependable, and helping improve daily operations and productivity.