2024
Bachelor of Secondary Education Major in Sciences
Bulacan State University
Meet Your Future Business Associate
I'm someone who enjoys bringing structure to busy workflows and helping businesses stay organized. Over the years, I've supported executives in technology, commercial real estate, and e-commerce by managing leads, coordinating vendors, handling administrative tasks, and supporting marketing efforts. I'm proactive, detail-oriented, and I take pride in following through, communicating clearly, and making sure things keep moving smoothly without constant supervision.
Areas of Expertise
Social Media Manager
Facebook Ads Management
Data Entry
Operation Support
Customer Support Management
Troubleshooting (SaaS / Devices)
CRM and Data Management
Cross-Team Coordination
Inventory and Order Tracking
Documentation and Organization
E-commerce Operations Coordinator
Certificates
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Professional Experience
Delivering structured support across fast-paced environments
2026
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Present
Freelance
(Real Estate VA)
In my real estate role, I primarily supported a commercial real estate brokerage by handling both administrative and marketing operations. I managed commercial property listings across platforms like Crexi, CoStar, LoopNet, and Craigslist, ensuring listings were accurate, updated, and optimized before publication.
I also managed the company's CRM using Thryv, where I organized client inquiries, monitored communications, and ensured timely follow-ups so potential opportunities weren't missed. In addition, I supported the brokerage's marketing efforts by creating property brochures, marketing squares, email campaigns, and social media content using Canva. I regularly updated the company's website and social media pages with new listings to keep their online presence active and consistent.
Beyond marketing, I coordinated with my executive on property updates, maintained organized records, conducted research when needed, and helped streamline day-to-day operations so she could focus more on client relationships and closing deals.
March 2025
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Present
LUBN Inc.
(Customer Support & Operations Specialist)
• Managed 40–60 customer support tickets daily using HubSpot
• Resolved technical issues related to smart lockbox activation, access, and connectivity
• Maintained accurate customer, subscription, and device records
• Coordinated with internal teams to ensure timely issue resolution
• Managed device shipments and replacements
December 2025
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Present
Consumers Lighting and Lamps
(Operations Virtual Assistant)
• Managed inboxes, schedules, and client communications
• Maintained inventory and invoicing records
• Organized and structured internal documentation
December 2025
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Present
(Project-Based)
(E-commerce Virtual Assistant)
• Optimized product listings on Shopify and Amazon
• Tracked inventory levels and restocking
• Conducted sales and returns analysis
July 2024
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July 2025
Chronicles Petroleum
(Shift Supervisor)
• Supervised daily operations and staff scheduling
• Managed reports, compliance, and cash handling
• Ensured smooth day-to-day operations
How I Support You
Strategic assistance tailored to your workflow and priorities
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Executive & Operations Support
I manage calendars, inboxes, workflows, and internal coordination to keep your operations organized and running efficien
Customer Support Management (SaaS & E-commerce)
I handle high-volume customer inquiries, resolve issues, and maintain accurate CRM records to ensure a smooth support ex
SaaS Operations Support
I troubleshoot user and device issues, manage subscriptions, and maintain clean and reliable system data.
E-commerce Support
I manage product listings, monitor inventory, and coordinate orders and fulfillment processes.
Testimonials
What clients say about working with me
Shopify and Amazon VA
Client testimonial for my Shopify & Amazon VA role, highlighting my reliability, attention to detail, customer support, QA, and administrative skills. Recognized for being proactive, dependable, and helping improve daily operations and productivity.