Gildiane Queen E. Mantilla

General Virtual Assistant | Data Entry Specialist | Bookkeeper | Content Support | Web Researcher | Administrative VA | Medical VA
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Contact Information
  • calendly.com/gildiane-mantilla
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  • gildiane.mantilla@icloud.com
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  • jobseekers.ph/gildianemantilla
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  • linkedin.com/in/gildiane-mantilla-08075344
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  • Cebu, Philippines
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ABOUT ME

Precision in Every Detail, Perspective for Every Goal

Hi! I’m Gildiane (you can call me Gil or Diane), a Virtual Assistant providing structured support for remote teams. I specialize in data entry, data evaluation and rating, and bookkeeping assistance, ensuring information is accurately recorded, organized efficiently, and reviewed carefully for quality and compliance.

With a strong academic foundation and hands-on experience in structured workflows, customer-facing environments, and data management, I bring excellent communication, problem-solving, and service-oriented skills to every project.

Fluent in English, Filipino, and Cebuano, I provide reliable, discreet, and digitally savvy support to help businesses maintain organized workflows, accurate records, and smooth remote operations.
Professional Development and Training
since 2026

PROVA PHILIPPINES, COACHING AND MENTORING COMMUNITY FOR VIRTUAL ASSISTANTS

• General Virtual Assistance
• Data Entry
• Xero Bookkeeping
• Medical Virtual Assistance
SKILLS

GENERAL VIRTUAL ASSISTANCE: Technical Adaptability | Service-Oriented | Attention to Detail

DATA ENTRY: 61 WPM | Proficient in MS Excel, Google Sheets, and Apple Numbers | Data Organization

BOOKKEEPING: Xero | Quickbooks Online | Financial Record Organization

ADMINISTRATIVE VIRTUAL ASSISTANCE: Strategic Thinking | Decision-making & Judgment | Discretion & Gatekeeping

MEDICAL VIRTUAL ASSISTANCE: Patient-Centric Care | Confidential Record Handling | Healthcare Awareness

CONTEN SUPPORT: Newsletter Drafting | AI Content Editing | Social Media Captions

WEB RESEARCH: Advanced Google Search | Data Verification | Boolean Search

REMOTE OPERATIONS: Workflow Organization | Asynchronous Collaboration | Mobile Productivity
EXPERIENCE
July 2014 — February 2026

Health and well-being: Career Break, • Cebu, Central Visayas, Philippines

• Managed a chronic medical condition during an extended career hiatus while maintaining structured personal planning and treatment coordination.
• Conducted in-depth research on medical protocols and evidence-based practices to support informed decision-making and self-management.
• Demonstrated strong analytical thinking by monitoring treatment responses and identifying patterns related to dialysis sessions.
• Practiced proactive health advocacy and sound decision-making to ensure stability and long-term well-being.
• Currently transitioning into virtual assistant roles, leveraging prior academic, administrative, and research experience.
June 2013 — June 2014

USJR Adjunct College Instructor / Lecturer | CRE Department, • Magallanes St., Cebu City

• Designed syllabi, daily lesson plans, and instructional materials for Religious Education courses.
• Collaborated with faculty members in organizing the university’s religious activities .
May 2011 — July 2012

CFAM Head Catechist (Parish) and School Catechist/ Religious Educator, • Malabon City, Metro Manila

• Developed and implemented daily lesson plans for 1st, 5th, and 6th grades.
• Planned, designed, implemented, and organized parish and school catechetical and formation activities.
• Monitored and reinforced the performance of parish and school catechists and volunteer catechists.
February 2011 — April 2011

Qualfon Customer Service Representative, • IT Park, Cebu City

• Answered queries and concerns regarding a U.S.-based telecommunications company's products and services.
• Resolved issues and handled customer complaints.
• Processed orders and transactions.
• Provided information about company products and services.
• Collected customer feedback.
May 2009 — April 2010

SAS Christian Living Teacher, • Parañaque City, Metro Manila

• Developed and implemented daily and unit lesson plans, administered tests, and tracked and analyzed class performance.
• Developed and maintained positive interactions with students, faculty, and parents to ensure an environment conducive to learning.
• Coordinated with teachers and internal school staff and organized school catechetical events.
November 2007 — February 2008

Intern Art Dynamics Cebu & Philippine Information Agency - Region VII, • Cebu City, Philippines

• Assisted with basic administrative and office support tasks.
• Performed assigned duties to support daily operations.
EDUCATION
2008 — 2014

Post-Graduate Coursework in Religious Education

Mother of Life Catechetical Center • Novaliches, Quezon City
2-Year Stay-in Formation & Graduate Studies in MARE
Activities and societies: MOLians
2011 — 2013

Certificate in Teaching Program

Philippine Normal University • Taft Ave., Metro Manila
Licensed in Secondary - English and Literature
2006 — 2008

AB Liberal Arts and Commerce, Majors in Communication and Marketing

Cum Laude, University of San Jose-Recoletos • Cebu City
Activities and societies: Reaching Out Society - Campus Ministry Office, Red Cross Youth Organization, LIACOMers
2004 — 2006

AB Mass Communication, Tri-Media: Print, Broadcasting, Advertising

University of San Jose-Recoletos • Cebu City
Shifted to another course