2001
Bachelor of Science in Hotel & Restaurant Management
Philippine Women’s University
More Info About Me
I am a motivated and detail-oriented Virtual Assistant passionate about providing reliable, accurate, and efficient remote support. I take pride in helping businesses stay organized, improve productivity, and manage their day-to-day operations smoothly.
As a trained General Virtual Assistant, I have developed skills in data entry, e-commerce support, social media management, administrative assistance, and customer service. I can assist with data organization, product listing and management, order processing, online research, content scheduling, social media updates, and other administrative tasks.
With my strong attention to detail and commitment to accuracy, I understand the importance of completing tasks efficiently and maintaining professionalism and confidentiality. I am organized, dependable, willing to learn, and committed to delivering quality work that helps businesses save time and focus on their growth.
My goal is simple: to provide dependable virtual support that makes your work easier and your business more organized.
My Skills and Competencies
Data Entry /Accuracy
Product Listing/Order and Inventory Management
Administrative
Excel and Google Sheets
Web Search
Competitor Analysis
Social Media Management
Certificates
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My Experience and Education
2022
-
2026
Damascene International ( Sahelnom Cafe, Levante Cafe, SYR Restaurants)) Dubai, United Arab Emirates
(Data Entry Specialist/E-Commerce Product Research Specialist (Purchasing and Procurement Manager)
Provided administrative and operational support to management, suppliers, and different departments in a fast-paced business environment.
Managed emails, follow-ups, requests, and daily communications with suppliers, staff, and management.
Prepared and maintained purchase orders, quotations, invoices, reports, spreadsheets, contracts, and other business documents.
Performed accurate data entry and maintained organized digital records and databases.
Used Microsoft Excel, Word, Outlook, POS, and ERP systems to manage information, prepare reports, and monitor daily activities.
Conducted online research on suppliers, products, pricing, and market information to support business decisions.
Managed multiple tasks and deadlines while ensuring accuracy and timely completion.
Coordinated schedules, deliveries, meetings, and follow-ups between suppliers, management, and operational teams.
Prepared daily, weekly, and monthly reports using collected data and maintained accurate records.
Organized files and documents for easy access and reference.
Communicated professionally with clients, suppliers, and internal teams through email, phone, and messaging platforms.
Assisted with data analysis, cost comparisons, inventory tracking, and spreadsheet management.
Created and maintained standardized templates, procedures, and training documents.
Demonstrated strong attention to detail, confidentiality, time management, problem-solving, and multitasking abilities.
2020
-
2022
Group of Fathima Company L.L.C. (Butlers Cafe, Fairway Catering), Dubai United Arab Emirates
(Data Entry (Purchasing and Procurement Manager)
Managed daily administrative tasks, emails, follow-ups, and business communications.
Performed accurate data entry and maintained digital records, spreadsheets, reports, and documents.
Conducted online research, compared information, and prepared summaries to support decision-making.
Coordinated with suppliers, management, finance, and different teams to ensure timely completion of tasks.
Managed schedules, orders, deliveries, deadlines, and follow-ups.
Prepared quotations, reports, cost comparisons, and other business documents using Excel and digital systems.
Organized files, contracts, invoices, and confidential company information.
Handled multiple tasks simultaneously while maintaining accuracy, confidentiality, and deadlines.
Adapted quickly to new software and digital tools and worked independently with minimal supervision.
June 2018
-
2020
Site & Power DK LTD Dubai, United Arab Emirates
(Data Entry (Sales Executive))
Research and identify potential customers in industries using generators
and CCUs, such as power plants and HVAC companies. Contact existing and potential customers to introduce the company's
spare parts for generators and CCUs.
Understand and explain the features and benefits of the spare parts,
including compatibility with various generator and CCU models.
Prepare and provide accurate price quotations for spare parts based on
customer requirements.
Process customer orders, ensuring correct parts are ordered and delivery
timelines are met.
Build and maintain strong relationships with customers to encourage
repeat business and referrals.
Keep track of sales activities and report progress towards sales targets to
management.
Gather feedback from customers regarding their satisfaction with the
spare parts and service, and relay this information to the product team.
Negotiate terms and close sales deals to ensure profitable transactions.
Stay updated on market trends and competitors' offerings to adjust sales
strategies as needed.
These responsibilities are specifically tailored to the sales of spare parts for
generators and CCUs.
Adhere to company processes, compliances, and policies, with zero
tolerance while executing professional responsibilities.
2010
-
2018
Binhendi Enterprises L.L.C
(Restaurant Manager)
Overseeing Daily Operations - Manage all aspects of the restaurant's day-to
day operations, including opening and closing procedures, ensuring smooth
service, and addressing any issues that arise during shifts.
Staff Management - Recruit, train, and supervise staff, including scheduling
shifts, managing performance, and fostering a positive work environment.
Customer Service - Ensure high levels of customer satisfaction by addressing
customer complaints and feedback, maintaining a welcoming atmosphere,
and ensuring that service is prompt and courteous.
Financial Management - Monitor the restaurant's financial performance,
including budgeting, managing expenses, and analyzing sales to maximize
profitability.
Inventory and Supply Management - Oversee inventory levels, order supplies,
manage vendor relationships, and ensure that all ingredients and products
meet quality standards.
Compliance and Safety - Ensure that the restaurant complies with health and
safety regulations, food safety standards, and other relevant laws, conducting
regular inspections to maintain a safe environment for both staff and
customers.
Marketing and Promotion - Develop and implement marketing strategies, such
as promotions, events, and social media campaigns, to attract and retain
customers.
Menu Planning - Collaborate with the chef or kitchen staff to develop and
update the menu, considering customer preferences, seasonal ingredients,
and cost considerations.
Problem-solving - Address any operational issues, staff conflicts, or
emergencies quickly and effectively to minimize disruptions to the business.
Reporting - Prepare and present regular reports on sales, labour costs,
customer feedback, and other key performance indicators to upper
management.
Joined Binhendi Enterprises as a Restaurant Supervisor in the year 2010. With
my positive performance, I was developed into my next level to become a
Restaurant Manager from the year 2015
My Services
Data Entry
Provides accurate data entry, data management, document organization, and admin support for smooth business operations.
E-Commerce (Amazon Product Research)
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Social Media Management
Manages social media content, scheduling, engagement, and page updates to grow brand visibility and online presence.
Testimonials
Angelica Aquino
Haidee is accurate, reliable, and detail-oriented in managing purchasing data. Her solid Excel, data entry, verification, and organizational skills make her well suited for a Data Entry Specialist role. Angelica Aquino | HR Manager | hr@damascene-int.com
Kapil Gaitonde
I have known Haidee since 2010. She is reliable, hardworking, detail-oriented, organized, and dedicated. I confidently recommend her as a valuable asset to any organization.
Kapil Gaitonde
Head of Operations, Apres Holding
gaitondekapil@outlook.com
Norielle Ann Pandenuela
It has been a pleasure working with Haidee. Her professionalism, reliability, attention to detail, and dedication in managing purchasing responsibilities are truly commendable.