Hi! I am Hielarey Mae

Get to Know Me:

"In every problem, there is a solution."

I am Hielarey, your Virtual Assistant and I am committed to being part of the solution.

Services and Skills I offer:
• Healthcare Virtual Assistant
• Data Entry and Management
• Administrative Tasks
• Customer And Client Relations

Tools I use to enhance my workflow;
• Microsoft Office
• Google Workspace
• Canva
• Experience in using an EMR system (Bizbox)
• Experience in using a Database Management System (Oracle)

Together, let’s fix the problem and be part of the solution.

Hielarey Mae Conje Araña
General Santos City, Philippines
hielaria@gmail.com
Freelancer
Check my CV View Work Hire Me

Hielarey's Skills

Task Prioritization and Goal Setting
Proficient in Basic Computer Applications
Data Entry
Organizational Skills
Critical Thinking
Time Management
Effective Communication (Verbal and Written)

Certificates

General Virtual Assistant

Hielarey's Work Experiences and Educational Attainment

  • EXPERIENCE
  • EDUCATION
School Year 2014-2015
Tertiary Level (College Graduate)

• Bachelor of Arts Major in Sociology at Mindanao State University - General Santos City Campus.
• My undergraduate thesis was entitled "The Use of Herbal Medicine Among Urban Dwellers"

School Year 2011-2012
Secondary Level (High School)

• Graduated at General Santos City High School.
• It was a public school with the most population in the whole Region.

May 5, 2025 - November 14, 2025
ALFC Insurance Agency Corporation
(Admin Assistant)

Attendance Monitoring
Policy Delivery
Coordination to Provider for Policy Printing Supplies
Document Checking
Document Compilation and Filing
Operational Expense Liquidation
Preparation of Documents (MOA, Assignment Letter & Salary Deduction for the issuance of Devices)
Sending/Informing Head Office of Monthly Branch Bills
Office Maintenance and Supplies Management
Government License Renewal and Compliance Documentation
Purchasing Employees Device and Other Office Equipment

August 2016 - January 2024
General Santos Doctors Hospital, Inc.
(Emergency Room Encoder)

 Hospital Database Encoding:
• Encodes patients’ data.
• Encodes diagnostic procedures such as laboratory test, Xray, ultrasound, MRI.
• Encodes chief complaints, admitting impressions, HMO or guarantors, and the patients Physicians.
• Encode patients’ diet.
• Encode patients' charges right after procedures.
• Tag patients’ account as “may go home” so the Billing Section can compute their final bill.
• Discharge patients account in the hospital database once the bill was settled and the patient was set to go home.
• Provide Medical Certificates in case the medical record section is close.

 Other delegated tasks were:
• Scan and safe keeping of outpatients charts.
• Check for completeness of logbooks.
• Print wristband/name tags for admitted patients.
• Update out of town Physicians.
• Update spreadsheet reports time to time.
• Printing and photocopying of patients’ diagnostic results.
• Answering phone calls and entertaining inquiries.

 In 2020, I was one of the staffs featured in the hospitals’ official magazine “Scope”. It was release on the 8th of December as they were celebrating the 50th foundation anniversary of the institution. The article was entitled “Heroes under the radar” wherein they’ve featured some of their ancillary employees' contribution in the institution.

 In September of 2022, I was one of the awardees for the perfect attendance at the GSDH Personnel’s Night. The event was to celebrate and recognize their employees hard work and service for the institution.

July 2015 - June 2016
KCC Property Holdings. Inc. (KCC Gensan)
(Data Analyst)

• Create a transaction in the company’s data system (Oracle) for the items they have purchase.
• Encoding of new stocks and provide barcode.
• Clerical tasks such as answering phone calls, printing the purchase orders, and updating spreadsheet report/tracker.

April - June 2013 - April - May 2014
Philippine Cinmic Industrial Corporation
(Processing Crew (Summer Job))

• Production crew for summer breaks of 2013 and 2014

October 2012 - October 2012
RMN-DXMD Gensan
(Enumerator (Part-Time Job Only))

• Gathers data using a set of questionnaires.

Hielarey's Services

Healthcare Virtual Assistant

I perform various critical functions to support the medical team and ensure smooth operations.

Customer and Client Relations

I am committed to representing your business with excellent customer and client interactions.

Data Entry and Management

I can manage, clean, and interpret your data to provide insightful reports ensuring your data is accurate.

Administrative Task

I provide administrative support to keep your operations run smoothly and make sure all your needs are met efficiently.

Testimonials

Author

Heroes Under the Radar

In 2020, I was one of the staffs featured in the hospitals’ official magazine “Scope”. It was released on the 8th of December as they were celebrating the 50th foundation anniversary of the institution. As part of their golden anniversary issue, they’ve featured some of their ancillary employees entitled “Heroes under the radar”. This is to celebrate and recognize their function in the institution.


Hielarey's Sample Work

Let's work together !

I am available for freelance projects.
Hire Me

Hielarey Contact Section
Let's Get Connected!

Address :
General Santos City,
Philippines
Email :
hielaria@gmail.com


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