BS. ACCOUNTANCY
UNIVERSITY OF PERPETUAL HELP SYSTEM LAGUNA
I am a dedicated Accountancy graduate with a 10-year track record of keeping business operations and financial ledgers running smoothly. My background has drilled into me a strong sense of professional integrity and accountability, making me someone my peers and employers can always trust with critical tasks. I pride myself on being a fast learner who picks up workflows quickly, collaborates naturally with different teams, and approaches every operational challenge with a practical, calm, and hardworking attitude.
UNIVERSITY OF PERPETUAL HELP SYSTEM LAGUNA
Managed daily driving school operations, optimizing instructor schedules, vehicle assignments, and student lesson bookings to maximize monthly enrollment capacity.
Oversaw all financial transactions, including processing tuition fees, course package payments, and managing cash/digital receipts via Microsoft Excel.
Administered payroll and commission structures for driving instructors based on hours taught, ensuring accurate calculations of incentives, taxes, and deductions.
Controlled operational expenses and logistics, tracking fleet fuel costs, routine vehicle maintenance budgets, and insurance renewals to minimize operational downtime.
Liaised with government transportation authorities to register student permits, process official driving certifications, and ensure strict regulatory compliance.
Led customer service and inquiry management, converting inbound inquiries into course enrollments and maintaining a 95-100% student satisfaction rate.
Maintained highly organized student databases, tracking training hours, final assessment scores, and payment ledgers with absolute data integrity.
Governed data control and ledger integrity within the custom in-house system, regularly reconciling sales data with the finance department to prevent double-bookings or commission discrepancies.
Monitored unit re-openings and cancellations, immediately updating the property inventory database to optimize sales velocity and maximize available revenue.
Generated accurate sales and inventory reports directly from the proprietary software, providing management with data on tower occupancy rates and outstanding commission liabilities.
Handled buyers queries regarding amortization and all after sales related adjustments including but not limited to changing of financial scheme, re-computation of amortizations and refunds.
Directed dual administrative and financial operations for a team of 40 field cleaning technicians, ensuring seamless service delivery and back-office efficiency.
Managed full-cycle accounts receivable and billing, generating client invoices.
Administered payroll and technician compensation schedules, tracking variable hours, field incentives, travel allowances, and tax withholding deductions.
Oversaw inventory procurement and expense control, tracking budgets for specialized cleaning chemicals, machinery, and PPE to minimize supply waste and operational costs.
Managed cash flow and routine bookkeeping, reconciling bank statements, recording daily cash/digital receipts, and compiling monthly financial reports for executive review.
Optimized scheduling and client booking logistics, managing dispatch workflows to maximize daily job capacity and maintain high fleet efficiency.
Served as the primary point of contact for clients, resolving booking inquiries, preparing service quotes, and maintaining a 100% customer satisfaction rating.
Coordinated workforce compliance, ensuring all cleaners maintained up-to-date safety certifications, insurance verifications, and background checks.
Resolved client complaints and operational bottlenecks efficiently, coordinating immediate re-cleans or team re-assignments when necessary to protect the company's reputation.
Maintained the customer database (CRM) using only microsoft excel, capturing accurate client feedback, recurring service contracts, and historical preferences to boost client retention.
Transaction tracking, bank reconciliation, accounts payable and receivable and other financial reports.
Email management, scheduling, data entry, customer service and daily admin tasks
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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