2019
Bachelor Of Science in Hotel and Restaurant Management
Centro Escolar University
Know more about me
I bring experience in administration, customer service, and coordinating with contractors, which has taught me how to keep things running smoothly behind the scenes. I’m quick to learn new systems and enjoy finding simple, efficient ways to organize tasks and information. I communicate well with clients and coworkers, always aiming to make processes smoother for everyone involved. I’m reliable, flexible, and easy to work with in any team setting.
My Skills and Competencies
Administrative Tasks
Data Entry
Customer Service
Operations Assistant
Certificates
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My Experience and Education
2023
-
2026
Tetra Pak PH
(Receptionist / Admin Assistant)
- Managed front office supplies and inventory using Maximo, including stationery, equipment, and furniture; created and tracked purchase orders for supplies and services, and handled work orders to ensure timely delivery and compliance.
- Assisted visitors and staff by maintaining cleanliness, safety, and organization in reception areas; handled inbound and outbound calls from local and international clients, emails, and meeting room bookings to provide seamless front desk coordination and support.
- Processed employee Daily Time Records in Ramco, handled petty cash reimbursements through Rydoo, and organized physical/digital files while providing data entry, reports, and clerical support with confidentiality.
2022
-
2023
Uptown Mall Bonifacio
(Operations Assistant)
- Monitored inventory levels and executed replenishment actions to ensure adequate supply availability; processed supplier and contractor invoices and delivery receipts by accurately encoding data into PRISM for timely payment.
- Generated and maintained regularly scheduled reports to support operational efficiency; organized and maintained comprehensive digital and manual filing systems for streamlined document retrieval.
- Supported the execution of promotional events and digital/traditional marketing campaigns to enhance engagement and visibility; updated and managed Wayfinder (Digital Directional Map) content, ensuring accurate display of new tenants, movie schedules, and directional information.
2019
-
2020
Shake Shack
(Crew Member)
- Respond to customer complaints and questions, resolving issues where possible, and referring customers to managers as needed
- Keep work areas, such as food preparation areas, and customer areas clean and organized.
My Services
Administrative Support
Efficient admin support: inbox, files, reports, and data tasks to keep your operations organized and smooth.
Customer Service
Professional call and email handling, ensuring fast, friendly responses for clients and customers.
Inventory & Procurement
Track supplies, create POs, coordinate vendors, and manage deliveries with accuracy and efficiency.
Operations & Project Assistance
Support tasks, track updates, organize content, and help teams stay aligned and productive.