Problem Solving and Multitasking
Data Entry and File Organization
Tech Tools (e.g. Google Docs, Sheets, Calendar,
Trello, Canva)
Virtual and Administrative Assistance
Appointment Booking and Coordination
Email and Calendar Management
Organizing, Accuracy and Time Management
Freight Quoting & Shipment Monitoring
Basic Dispatching Support
NMFC and Freight Class Identification

Freight Rate Quoting
Assist in preparing and comparing freight quotes using carrier tools to support cost-effective shipping decisions.

Bookkeeping
Recording and organizing financial transactions to keep accurate, up-to-date financial records.

Shipment Tracking & Updates
Monitor shipment status in real time and deliver timely, accurate updates to customers and internal teams

Basic Logistics Coordination
Support scheduling, carrier communication, and basic freight operations to keep shipments on track.

Customer Service & Client Support
Assist customers, resolve issues, answer inquiries, and ensure a positive service experience.

Scheduling & Coordination Services
Organize appointments, manage calendars, and ensure smooth communication between clients and teams

Email and Database Management
Organizes contacts, updates records, sends campaigns, and ensures secure data storage and accuracy.

Virtual Assistant
Handles admin tasks, manages emails, schedules meetings, supports clients, and keeps workflows organized.

Centro Escolar University
Bachelor of Science, Business Administration

Freight Virtual Assistant

Bookkeeping using QuickBooks Training
Clairvoyance Academy

General Virtual Assistance Training
PROVA Philippines

Detail-oriented Operations and Back Office Administrator with proven experience in logistics coordination, data management, and customer support. Former Operations Supervisor with a track record of improving workflow efficiency, ensuring on-time shipment delivery, and maintaining accurate operational records. Skilled in handling high-volume administrative tasks, streamlining processes, and delivering reliable support using tools like Google Workspace, Microsoft Excel, and QuickBooks.

Bookkeeping using QuickBooks- Trainee
Clairvoyance Academy
• Executed hands-on bookkeeping tasks using QuickBooks, managing the Chart of Accounts, generating invoices, and meticulously recording financial transactions
• Supported payroll processing and assisted with inventory management procedures
• Acquired fundamental knowledge of accounting systems and operational procedures under direct supervision

Data Entry - Trainee
PROVA Philippines
• Contributed to the creation and maintenance of customer databases using Google Sheets.
• Ensured data integrity and organized records with a high degree of attention to detail.
• Completed assigned tasks efficiently within established deadlines to support data management processes

Operations Supervisor
Crown Relocations LLC, Abu Dhabi UAE
• Facilitated daily relocation operations and provided staff support to ensure effective service delivery.
• Coordinated logistics scheduling and managed the transportation of goods.
• Monitored project progress and resolved client issues to guarantee on-time completion.
• Upheld service quality and safety standards while preparing comprehensive operational reports.

Sales Coordinator
Crown Relocations LLC, Abu Dhabi UAE
• Enhanced sales team performance by managing client inquiries and preparing accurate quotations.
• Coordinated relocation schedules and logistics with external partners.
• Maintained client records and ensured seamless end-to-end service delivery.
• Streamlined daily sales activities by managing schedules and delegating tasks effectively to team members

Finance Assistant reporting to Director of Finance
Madinat Jumeirah, Dubai
• Supported financial record management, reports, and documentation processes
• Manage professional correspondence, scheduling, and provided essential administrative support
• Ensured accuracy, confidentiality, and compliance to established financial procedures
• Delivered administrative assistance, including filing, photocopying, and secure handling of sensitive financial information
• Liaised with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable balances.

Clairvoyance
Bookkeeping Training using Quickbooks

Clairvoyance
English Language Proficiency Training

ProVA
General Virtual Assistance Training

Freight Course 101
Freight Virtual Assistant