Hey I am Jennyfer

"Proactive, detail-oriented, and ready to streamline: Let me handle the operations while you focus on the vision".

"Hello! I’m Jennyfer F. Manibug. While I am transitioning into the Virtual Assistant industry, I bring over 15 years of rigorous, high-level operational experience across Canada, the UAE, and the Philippines.

My career has been defined by excellence in fast-paced, high-pressure environments, most recently serving as an Area Leader and Guest Experience Leader at McDonald’s in Alberta. My background is not just administrative; it is operational. From managing premium global hotel accounts like Wyndham and Hilton Hotels—where I handled complex reservation systems and international customer care—to supervising teams and ensuring strict adherence to SOPs at Pitfire Pizza in Dubai, I have mastered the ability to remain organized, compliant, and calm under pressure.

I hold a Technical Vocational Certificate in Hotel and Restaurant Servicing, complemented by specialized certifications in emergency first aid, food safety (HACCP), and leadership workshops. I am highly proficient in POS systems, MS Word, and MS Excel, and I possess a unique 'eye for detail' honed by years of managing operational checklists to ensure facility readiness and service excellence.

I am a proactive, detail-oriented professional who thrives on streamlining workflows and de-escalating complex issues. I am eager to apply my extensive experience in guest relations, scheduling, and operational support to help you achieve your business goals with precision and reliability."

Jennyfer Fayre Manibug
Piat, Philippines
jennyfermanibug03@yahoo.com
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Content Creator
E-COMMERCE ( AMAZON PRODUCT LISTING)
E-Commerce ( Product Researcher)

Certificates

VIRTUAL ASSISTANT TRAINING

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
Hotel and Restaurant Servicing

Asian Caregiving and Technology Education Centers

2008
High School Graduate

Secondary June 01, 2004 - March 30, 2008
School: Bagong Barrio National High School
Address: Bagong Barrio, Caloocan City

2024 - 2026
Sangha Operating Group
(Team Leader)

• Managed daily guest journeys across high-volume service points, strictly enforcing corporate standards for quality, service, and facility cleanliness.
• Coordinated personnel, product placement, and high-capacity equipment across the kitchen, drive-thru, and front counter zones to optimize service speed.
• Motivated, mentored, and supervised a large crew to consistently achieve hourly operational targets while role-modeling health, safety, and security compliance.
• Monitored floor activities dynamically to ensure service areas remained pristine, organized, and inviting for incoming guests.

February 2022 - January 2024
House of Curry LLC
(Waitress/Cashier)

● As a waitress you need to have a proper Hygiene ( Clean and tidy )
● As a waitress/ Cashier you need to be attentive at all times
● The responsibility of a Waitress/ cashier has a positive energy that can make other people
happy
● Kept Cashiers stocked with paperwork for loyalty programs, credit card applications and
other current
Promotions.

November 2020 - February 2022
Pitfire Pizza Dubai
(Shift Supervisor ( Delivery Branch))

● Handled emergencies, guest complaints equipment problems and team member conflict.
● Supervised team members to deliver good guest service, product quality and proper food
handling.
● Performed store walk- through using appropriate checklist to verify clean, ready and
stocked location.

October 2018 - October 2020
Kuwait Food Company ( Americana )
(Guest Expert)

● Keep equipment and facilities sanitary by cleaning and washing dishes
● Interacted professionally with customers by phone or in person
● Restocked supplies and checked expiration dates of foodstuff.
● Accepted guest payments and made accurate changes.

February 2018 - July 2018
Leylam Avrasya
(Service Crew)

● Responding to questions, concerns, and complaints from customers, vendors, or clients
● Working and communicating effectively with co-workers and management
● Prioritize important tasks and manage your time effectively
● Physically fit and able to work on your feet for long periods

March 2017 - October 2017
Teleperformance Philippines
(Customer Service Representative ( Reservation Agent ))

● Take customer calls and provide accurate,satisfactory answers to their queries and
concerns.
● De-escalate situations involving dissatisfied customers,offering patient assistance and
support
● Processing applications for new reservations or confirming changes to existing
reservation
● Coordinating with travel agencies to ensure that all reservations are confirmed and are in
accordance with the agency’s policy

● Interacting with customers to answer questions about rates, special offers, or other topics
related to their travel plans.
● Answering questions from customers about available accommodations, special offers, and other questions.

July 2016 - February 2017
Contis Bakeshop and Restaurant ( Vquad Multipurpose Cooperative )
(Sales Assistant)

● Greeting customers and assisting them with any queries
● Reporting complaints to a manager or supervisor.
● Ensuring the store’s stock is constantly replenished
● Helping other staff with deliveries
● Managing customer transactions
Receving Calls for a Catering and function booking
Managing Monthly Calendar Function and Catering bookings

September 2015 - July 2016
Asian Caregiving and Technology Education Centers
(Marketing Assistant)

Help to make plans and strategies to market the School
● Assist marketing volunteer students to learn how to communicate incoming students
● Help in Leafleting program for School
● School to School visit to market the school
● Assist in Volunteer work like free Blood letting program conducted by school with the
help of Philippines Red cross.

January 2013 - September 2015
KFC Philippines ( Topspot Multipurpose Cooperative )
(Restaurant Team Member ( Senior Crew ))

● Greet customers, record orders, and serve food and beverages with a consistently positive
and helpful attitude, including answering questions about the menu
● Input orders into a point-of-sale system and accept payment using a credit card reader or
cash register, calculating change accurately and quickly as required.
● Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso
machines to create customized hot and cold beverages to customers’ preferences.● Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen,
sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing
restrooms.
● Communicate effectively with team members and management to create work schedules,
train new employees, and resolve any interpersonal issues as needed.
● Handle guests’ concerns and complaints professionally and calmly to resolve problems
according to restaurant policy

August 2010 - January 2013
Mcdonalds Philippines ( Geneva Foods Inc. )
(Service Crew ( Crew Trainor ))

● Man and operate equipment relative to your role.
● Train new Team Member SOP’s
● Working and communicating effectively with co-workers and manager
● Prioritize important tasks and manage your time effectively
● Provide good customer service and quality products
● Ensure the cleanliness of the workplace.
● Assist new team members on floor duties.

My Services

E-Commerce ( Amazon Product listing)

Expert Amazon product listing services: crafting compelling titles, features, and descriptions to boost your conversions

E-Commerce ( Product Researcher)

Let me handle your product research. I find profitable items with high sales potential to grow your online store.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

SOCIAL MEDIA MANAGER

E- COMMERCE ( AMAZON PROD...

E-COMMERCE ( PRODUCT RESE...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Piat,
Philippines
Email :
jennyfermanibug03@yahoo.com


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