2016
BACHELOR IN ELEMENTARY EDUCATION
DON HONORIO VENTURA TECHNOLOGICAL STATE UNIVERSITY
More Info About Me
As an accomplished General Virtual Assistant, my areas of expertise include proficiently handling administrative support, generating leads, entering data with precision, and providing general support. Additionally, I have experience working as a secretary and billing specialist. Having acquired practical experience spanning seven years across various industries, I have refined my abilities to provide accurate and effective assistance in a variety of work settings.
My Skills and Competencies
Leads Generation and Management
CRM Automations
Executive Assistance
Social Media Management
Data Entry
Certificates
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My Experience and Education
2016
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2016
T-Mobile
(Customer Service Rep/Subject Matter Expert/Team Leader)
Managed client communications and administrative operations with accuracy and professionalism, using Excel for tracking, reporting, and data management. Led and coached teams to meet performance targets, handled escalations, and monitored KPIs to maintain service quality and productivity. Oversaw daily operations across departments, streamlining workflows and implementing process improvements to ensure efficient, goal-aligned execution.
2025
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2025
Mercy Speaks, LLC
(Systems and Sales Management Specialist)
Results-driven social media professional specializing in LinkedIn management, content creation, and scheduling. Experienced in lead management, prospect engagement, and supporting successful online course launches through strategic content planning.
2025
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2025
Rebecca Carmensita
(Project Manager)
Provided recurring administrative and project-based support for creative service providers using tools such as ClickUp, Dubsado, Airtable, Buffer, and Google Drive. Streamlined operations by managing systems, scheduling content, maintaining admin tasks, and communicating proactively to ensure smooth project execution.
2025
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2025
Restaurant Hub & Eveve
(Marketing Admin/Data Entry Specialist/Onboarding Manager)
Supported the marketing team by organizing campaign data, managing Google and Facebook ad activities, and ensuring accurate record accuracy. Set up HubSpot from scratch as Onboarding Manager, building pipelines, automations, and triggers, and trained clients on the Eveve booking system while creating SEO-optimized website pages and managing support email inquiries.
2025
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2025
Franklyns Forum
(Influencer./Project Manager)
Provided comprehensive personal and business support by managing schedules, inboxes, and digital workspaces to keep daily operations running smoothly. Organized Notion workspaces, scheduled LinkedIn and Instagram content, created basic Canva designs, and coordinated research and tasks with clear, professional communication.
2025
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2025
Savvy Empire Consulting
(Social Media Manager)
Developed and executed cross-platform content strategies across Google, LinkedIn, and Meta to drive reach and engagement. Managed content calendars, workflows, and performance tracking using ClickUp, Plann, and Canva to ensure consistent, data-driven campaigns delivered on time.
2025
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2025
Great Admin
(Virtual Assistant)
Provided full-time administrative support for a digital agency, assisting multiple clients with data entry, research, email management, and social media support. Managed diverse client needs proactively, adapting quickly to new processes while delivering accurate, on-time work with strong communication and organization.
2024
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2024
Living Mulch LLC
(Client Relations Manager)
I managed client communications and administrative operations with a strong focus on accuracy and responsiveness. I built and customized Salesforce CRM from scratch to streamline workflows and strengthen client relationships.
2020
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2022
Department of Health
(Executive Assistant (Secretary))
Managed patient records, scheduled meetings, and prepared detailed admission reports
(daily, weekly, monthly, and quarterly). Assisted nurses and doctors with patient information
gathering, coordinated insurance filings, and handled administrative and ad hoc tasks to
support smooth hospital operations.
2022
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2023
Cloudstaff
(Data Entry Specialist/Credentialing Specialist)
Email and Calendar management, coordinate with hospitals and doctors (locum and
permanent) for contract signing and job availability.
My Services
Marketing
I plan and execute marketing strategies, manage campaigns, email, and social media to build brand visibility.
Lead Generation and Appointment Setting
I generate qualified leads and set appointments through targeted outreach, follow-ups, and CRM-based tracking.
Executive Assistance
I help manage your day-to-day operations—from inbox and calendar management to scheduling, and document preparation.
CRM Builder
Build custom CRM systems to automate workflows, track leads, and streamline client management efficiently.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Testimonials
Lillian Pierson
I thought you'd be a perfect for many reasons, but the fact that you are really interested in AI was a big one. I'm so
glad you like the content :)
Dr. Jeff Radford
Jerah understood the expectations and fulfilled the requirements of the role. She was very responsive and work diligently to grow my contacts on LinkedIn through Sales Navigator. Thank you for your time and effort!
Rebecca Carmensita
Jerah is amazing to work with!! She understood the assignments super quickly, worked with ease and independent. And super easy to connect and work with. Would highly recommend it.
Salina Thompson
Jerah is a breath of fresh air. She hits the ground running with an assessment of your needs and a plan to execute. We enjoyed working her and would recommend her to any looking for an efficient social media manager with graphic design and brand identity needs.
Kewana McDonald
Working with Jerah has been an absolute pleasure. She tackled every task with impressive speed and accuracy, demonstrating a remarkable ability to learn quickly.