Hey I am Jerick

Virtual Assistance Professional and Experienced Customer Service

Hello, I'm Jerick Piala, a dedicated professional with a strong background in customer service, virtual assistance and technical training. With experience working as a Customer Service Specialist and Technical Trainer Proficient in tools like Asana, Trello, Google Workspace, and ClickUp, I excel at streamlining operations and ensuring efficiency. My passion for teamwork and continuous learning drives me to deliver top-tier support in every role I undertake. Let's connect and collaborate.

Jerick Piala
Davao City, Philippines
vajerickpiala@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Administrative
Real Estate

Certificates

General VA
Executive VA

General Virtual Assistant

Executive Virtual Assistant
  • EXPERIENCE
  • EDUCATION
Cor Jesu College, Inc.
Humanities and Social Sciences- Specialized in Teacher Education

This specialization integrates subjects in humanities, social sciences, and pedagogy to equip future teachers with essential skills in communication, critical thinking, and classroom management.

Cor Jesu College, Inc.
Bachelor of Secondary Education Major in Science

The BSEd Science curriculum integrates theoretical knowledge with practical applications to develop competent and innovative science educators.

Ateneo de Davao University
Bachelor of Arts in Anthropology Leadership/Pre-Law

A comprehensive study of human societies, cultures, and behavior with a focus on leadership development and foundational legal concepts. Courses in legal anthropology, political science, public speaking, and ethics. Emphasis on ethical leadership, civic engagement, and critical thinking.

2020 - 2024
VXI Global Solutions
(Customer Service Specialist)

Works as frontline experts and corroborate customer issues and inquiries in satisfaction and with professionalism.

2019 - 2019
EAV Solution
(Outbound Caller: Pre-qualification Specialist)

Outbound caller for potential clients through Prequalifications interview for Disability Insurance.

2025 - 2025
ProVA
(General Virtual Assistant)

The General Virtual Assistant Intensive Training at ProVA is a comprehensive program that covers the fundamental skills required to become a proficient and highly sought-after VA. The training includes live sessions, hands-on exercises, mentorship, and real-world scenarios to help trainees gain practical experience.

2025 - 2025
J&A Services Corporation
(Debt Collections Specialist)

Responsible for contacting customers who have overdue payments and working to recover outstanding balances while maintaining a professional and respectful relationship.

2025 - 2025
ProVA
(Executive Virtual Assistant)

Provides high-level administrative support to executives, business owners, or senior managers by performing a variety of tasks remotely. Core responsibilities typically include: Manage calendars, schedule meetings, and coordinate appointments

Organize travel arrangements (flights, accommodations, itineraries)

Prepare meeting agendas, take minutes, and follow up on action items

Screen emails and handle correspondence on behalf of the executive

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Research & Communication Support

Leveraging skills from Anthropology and Pre-Law training to conduct deeper qualitative research, assist in preparing bri

Cultural Insight & Analytical Thinking

Offering perspective on diverse client backgrounds, helping businesses connect more effectively with multicultural audie

Executive Virtual Assistance/Administrative Tasks

Provides high-level administrative support to executives and business leaders remotely.


Works

Portfolio

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines
Email :
vajerickpiala@gmail.com


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