2015
Bachelor of Science in Business Administration
Notre Dame of Dadiangas University
More Info About Me
Motivated and detail-oriented customer service professional with experience in foreign exchange, travel consultancy, and retail operations. Skilled in customer support, administrative tasks, documentation, and compliance. Adaptable, organized, and committed to delivering quality service and reliable support in online and remote roles.
My Skills and Competencies
Travel and Operations Support
Digital and Online Skills
Finance and Compliance Support
Administrative and Organizational Skills
Data Entry
Customer Support and Communication
Certificates
×
![]()
My Experience and Education
2023
-
2026
Al Ansari Exchange LLC
(Senior Teller/ Unit Compliance Officer)
- Handled local and foreign currency transactions in compliance with AML regulations.
- Determined buying and selling rates using real-time exchange tools.
- Ensured complete and accurate KYC documentation and transaction records.
- Reported suspicious activities to the AML department.
- Delivered excellent customerservice while maintaining organized counters.
- Assisted internal departments and attended ongoing compliance training.
2020
-
2023
Pinoy Tourism and Travels LLC
(Travel Consultant)
- Booked flights, accommodations, and tour packages based on client preferences.
- Advised clients on travel destinations, visa processes, and policies.
- Achieved monthly sales targets and negotiated competitive vendor rates.
- Promoted holiday packages through digital and in-person channels.
2017
-
2020
Abu Dhabi Cooperative Society
(Cashier)
- Processed transactions via cash, card, and check accurately.
- Delivered efficient and friendly customerservice.
- Verified product pricing and ensured secure cash handling.
My Services
Customer Support Virtual Assistant
I provide reliable and responsive customer support to help businesses maintain excellent customer relationships.
Administrative/Executive Virtual Assistant
I provide reliable administrative and executive support to business owners, managers, and executives.
Online Bookkeeping
I help small business owners keep their financial records organized and up to date.