Detail-oriented Administrative and Data Management Professional with a solid background as a Data Encoder. Specialized in maintaining Data Integrity through accurate high-volume encoding and meticulous database updates. Versatile in handling Records Management, transitioning from physical to digital filing systems, and providing Operational Support through calendar management and report preparation. Focused on improving workflow efficiency by ensuring that all office data is organized, accessible, and error-free.

● Strategic Communication
● Adaptability and Fast Learner
● Attention to Detail (98-100% Accuracy)
● Time Management and Multitasking
● Social media management: Meta Business Suite (Creator Studio), Content Calendar Planning, Community Management, and Facebook Insights/Analytics.
● Creative Content Production: Canva (Advanced Branding & Design), Visual Graphic Design Concepts, Short-form Video Editing (CapCut), and Digital Asset Creation.
● Data & Administrative Tools: Microsoft Excel (Data Entry, Formatting, & Spreadsheet Organization), Google Workspace (Sheets, Docs, Drive, Forms), and Digital Filing Systems.
● Information Management: High-Accuracy Database Encoding (98-100% precision), Data Verification, Confidential Records Management, and Audit-Ready Reporting.
● Hospitality and Operations Technology: Property Management Systems (PMS), Point of Sale (POS) Software, Quality Control Auditing, and Guest Service Recovery Systems.

2023 - 2026

Municipal Social Welfare and Development Office, Encoder

● Encoded and validated 5,000+ financial assistance cases, maintaining a 99% accuracy rate to ensure zero delays in fund disbursements and 100% audit-ready digital records.
● Verified eligibility for 500+ beneficiaries quarterly by coordinating with DSWD and LGU partners, resolving 100% of documentation discrepancies to maintain a seamless payout and logistics workflow.

2026

Social Media Manager

● Grew the MSWDO Facebook page to 600+ followers with a 7.7k organic audience reach by developing a strategic content plan that prioritized consistent, high-value program advisories and community announcements.
● Improved community responsiveness by 50% by managing real-time public inquiries and ensuring that 100% of urgent program questions received an initial response within a 2-hour window.

October 2022 - December 2022

Government Internship Program (GIP) Trainee

● Processed 200+ financial assistance and beneficiary profiles with 100% data accuracy, accelerating the delivery of social services and ensuring compliance with municipal documentation standards.
● Coordinated the distribution of relief goods and community programs for 500+ residents, maintaining a 100% accountability rate for inventory while streamlining frontline client support and referrals.

2019 - 2022

Nomad Eco-Resort Philippines, Resort General Manager

● Maintained a 92% guest-ready facility rating by executing a rigorous daily and monthly inspection framework, reducing emergency repair costs by 15% through proactive maintenance of eco-friendly infrastructure.
● Elevated guest satisfaction scores by 25% through the implementation of a streamlined service recovery protocol,ensuring a 100% resolution rate for guest concerns prior to check-out.

March 2018 - June 2018

Pag-ibig Fund Calapan, On-the-job Trainee

● Managed 40+ daily transactions, including membership registrations and ID requests, maintaining a 99% accuracy rate while reducing document retrieval time by 20% through a reorganized filing system.
● Resolved 30+ member inquiries daily regarding fund benefits and data updates, ensuring 100% timely submission of documents and consistently high customer satisfaction ratings.

S.Y 2015 - 2019

Bachelor in Business Administration, Major in Marketing Management, Pinamalayan Maritime Foundation and Technological, Inc.

2026

General Virtual Assistant Training

2025

Technical Education and Skills Development Authority (TESDA), Introduction to Visual Graphic Design, Introduction to Content Creation, Creating Concepts for Social Media