- Contact Information
- jocomajig@gmail.com
- +639928377952
- Cebu, Philippines
I am organized and with time management abilities. I thrive in fast-paced environments, enjoy solving problems, and take pride in maintaining high standards of quality and professionalism in every task I undertake.
SALES SPECIALIST
Provided exceptional customer support to high-volume clients across Australia and New Zealand through inbound and outbound interactions, assisting with product inquiries, order processing, and proactive follow-ups to increase sales opportunities.
DATA ENTRY SPECIALIST, PRO VA TRAINEE
Transforming raw, unorganized information into neat, structured, and useful data.
CUSTOMER SERVICE REPRESENTATIVE
Delivered high-quality customer support for U.S. credit card accounts by resolving billing inquiries, processing payments, handling disputes, updating account information, and ensuring a positive customer experience.
TELE SALES
Managed the full sales cycle for the U.S. market by nurturing marketing-generated leads, engaging prospective clients through phone, email, and online channels, and converting opportunities into successful sales.
LEAD GENERATION
Conducted outbound lead prospecting to identify and engage business owners, qualifying prospects and generating sales opportunities through phone, email, and online outreach.