Click Consultants
(Executive Virtual Assistant)
-Managed daily operations and executive support for company leadership.
-Oversaw project tracking and team coordination using Notion and other productivity platforms.
-Coordinated content production workflows for video editors and social media initiatives.
-Assisted with process development and documentation to improve team efficiency.
-Supported CRM management, automation initiatives, and operational systems.
-Served as a liaison between leadership, clients, and team members to ensure seamless communication.
RMS COLLECT PHILS. INC.
(Customer Service Representative)
-Managed customer inquiries and account concerns while maintaining high service standards.
-Resolved billing and account-related issues through effective problem-solving and communication.
-Utilized CRM and support platforms to accurately document customer interactions and case resolutions.
-Consistently met productivity, quality, and customer satisfaction targets in a fast-paced environment.
