About Me

Hi! I’m Kendrick Sumagui, a dedicated and adaptable professional with 3 years of experience in customer service, where I developed strong communication, problem-solving, multitasking, and administrative skills. My experience in handling customer concerns, managing appointments, resolving complaints, organizing information, and working with CRM systems has helped me become someone who can stay calm, organized, and reliable even in a fast-paced environment.

I’m now aspiring to grow as a General Virtual Assistant, where I can use my experience and continue developing my skills in administrative support, data entry, inbox management, appointment scheduling, online research, and other day-to-day tasks that help businesses run smoothly.

I’m a fast learner, detail-oriented, and always willing to learn new tools and systems. More than just completing tasks, I aim to be a dependable partner who takes initiative, communicates clearly, and helps make work easier and more efficient.

I’m ready to learn, grow, and bring value one task at a time.

Ibex Global

For the past 3 years, I've helped customers by answering questions, resolving concerns, and making sure they feel heard and supported. With training in complaint resolution and escalations, I've handled difficult situations with patience, empathy, and a problem-solving mindset to deliver positive customer experiences.

Labas Senior High Sta. Rosa Laguna

Skilled in organizing inboxes, prioritizing messages, and maintaining efficient communication.

Accurate and detail-oriented in managing, updating, and organizing data efficiently.

Strong communication skills focused on building positive client relationships and trust.

Experienced in scheduling appointments, coordinating meetings, and managing calendars effectively.

Dedicated to providing exceptional support, resolving concerns, and ensuring customer satisfaction.

Proficient in coordinating appointments, managing schedules, and preventing booking conflicts.