2022
Bachelor of Arts in History
Mindanao State University-General Santos
Your Partner in Progress
Hello! I am Kenneth Jhon Inso Estaño, though most people know me as Ken. Based in the vibrant "Tuna Capital of the Philippines," General Santos City, I am a 26-year-old professional driven by a strong sense of purpose and a commitment to excellence. As a focused and independent individual, I bring the legendary Filipino warmth and a disciplined work ethic to everything I do, ensuring that my clients feel supported and valued every step of the way.
My professional foundation is built on academic rigor and practical expertise. I hold a Bachelor of Arts in History from Mindanao State University – General Santos, which deeply honed my skills in research, critical thinking, and meticulous documentation. My career has spanned roles as a College Instructor and Assistant Lecturer, where I mastered communication, alongside experience as a Shopify Customer Service Representative. Having completed a comprehensive General Virtual Assistant Course, I offer a specialized skill set that includes Social Media Management, Lead Generation, and High-Accuracy Data Entry. This unique blend of academic discipline and e-commerce experience allows me to handle everything from complex research to efficient digital store management with ease.
I am not just here to complete tasks; I am here to be your partner in progress. My goal is to provide the seamless support you need to reclaim your time and focus on the big-picture growth of your business. Whether you need someone to manage your online presence, find new leads, or streamline your data, I am ready to help you succeed. Message me now, and let’s start moving your business forward together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2026
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2026
PRO VA
(General Virtual Assistant Trainee)
My transition into the virtual space is backed by intensive training through the PRO VA General Virtual Assistant Course, a comprehensive program that equipped me with a diverse and highly specialized digital skill set. Throughout this rigorous curriculum, I mastered the core pillars of remote support, including Social Media Management using Canva and Pixabay, Lead Generation via Snov.io, and High-Accuracy Data Entry, while gaining specialized knowledge in high-demand niches such as Online Bookkeeping with QuickBooks Online, Medical Virtual Assistance, and E-commerce support. The training further extended into strategic roles like Email Marketing, Appointment Setting through Calendly, and Executive Virtual Assistance powered by Google Workspace, ensuring I can provide top-tier administrative and growth-focused solutions. Beyond theory, I gained hands-on proficiency in essential collaboration platforms like Slack, allowing me to integrate seamlessly into any business workflow and deliver immediate, professional results.
2024
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2026
Mindanao State University-General Santos
(Instructor I)
Delivers high-quality classroom instruction while actively contributing to the institution’s broader mission through research and social involvement. Develop engaging lesson plans and evaluate student performance, while simultaneously being involved in scholarly research to advance knowledge in the field. Additionally, Leading and participating in community extension projects, applying expertise to address local needs and foster meaningful social impact. By balancing teaching, research, and community service, I ensure a well-rounded and productive learning environment for both the students and the public.
2025
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2025
Shopify - EcomFaszik Store
(Customer Service VA)
A detail-oriented Shopify Customer Service VA specializing in high-quality email support for growing e-commerce brands. Turning customer inquiries into positive experiences by combining deep knowledge of the Shopify dashboard with clear, empathetic communication. Tracking down a package, processing a refund, or troubleshooting a product issue, the goal is always to provide fast, accurate resolutions that build brand loyalty. Navigate helpdesk tools and managing the fast-paced nature of online retail, ensuring that every inbox managed stays organized and every customer feels heard
2022
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2024
Mindanao State University-General Santos
(Assistant Lecturer)
Supports senior faculty by conducting classroom lectures, providing assessment to students, and give grades. Helping manage the day-to-day administrative needs of the department and organize various seminars, forums, and school festivals. Involvement in various research and community extension projects. By balancing teaching and administrative tasks, I help create an organized and effective learning environment for everyone involved.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.