About K and Co Virtual Support
Reliable support. Thoughtfully managed. Built around your business.
At K and Co Virtual Support, we help business owners, professionals, and growing companies take care of the work behind the scenes so they can focus on what matters most; running and growing their business.
We provide reliable virtual support across administration, email and inbox management, bookkeeping support, data management, customer service, research, and day-to-day business operations.
What makes K and Co different is the way we work. Our virtual assistants are personally trained, supported, and monitored by K and Co to ensure work is completed accurately, consistently, and to the standards expected by each client.
We believe good virtual support is more than simply ticking tasks off a list. It's about understanding how a business works, taking ownership of responsibilities, spotting what needs attention, and making your day easier.
Whether you need one reliable assistant or a team that can grow with your business, K and Co gives you the support and capacity you need — without the hassle of managing multiple assistants yourself.
You focus on the business. We’ll help take care of everything behind it.
Xavier University – Ateneo de Cagayan
• Provided end-to-end operational, finance, and administrative support to a UK care-home director, coordinating information and actions across finance systems, care-management platforms, suppliers, internal records, and director priorities.
• Managed day-to-day finance administration across Xero and Volopa, supporting invoice processing, transaction review, payment tracking, and reconciliation workflows.
• Investigated missing invoices, receipts, attachments, payment discrepancies and unmatched transactions, tracing information across multiple systems and stakeholders before determining the appropriate next action.
• Coordinated supplier and care-home finance queries, following up with managers, suppliers and internal stakeholders to obtain missing documentation and resolve outstanding issues.
• Connected Xero, Volopa, provider portals, care-management platforms and Google Workspace into practical workflows for finance and administrative operations.
• Maintained structured digital filing, trackers, recurring routines and internal records, improving visibility of outstanding work and making information easier to locate and review.
• Supported accounts payable and accounts receivable administration, including invoice checking, payment identification, transaction review and documentation follow-up.
• Monitored director priorities and independently progressed ad hoc operational tasks, escalating issues when judgement or approval was required.
• Supported compliance and training-record organisation across CoolCare, Person Centred Software, DepenSys, Veritas Edge and Google Drive.
• Used AI and productivity tools to accelerate information handling, drafting, organisation and routine administrative work while retaining human review and accountability for final outputs.
• Coordinated billing documentation, occupancy information, customer communication, and administrative operations across a high-volume property and hospitality environment.
• Connected workflows across Cloudbeds, Freshdesk, Freshchat, Xero, PandaDoc, Slack, and Google Meet.
• Managed time-sensitive customer and operational issues while maintaining accurate records and consistent follow-through.
Administrative & Personal Assistance
Managed email correspondence and responded to inquiries
Conducted outbound calls for appointment setting and follow-ups
Provided administrative support using Microsoft Excel
Assisted with social media management, including content scheduling and online engagement
• Supported leadership with operational coordination, pipeline visibility, reporting, scheduling, and client communication.
• Built Excel and Google Sheets dashboards to turn activity data into management visibility and actionable follow-ups.
• Supervised remote outreach workflows and monitored team activity against business priorities.
• Used ChatGPT, Google Workspace, Trello, Apollo, Go High-Level, Canva, and QuickBooks to streamline information handling and workflow execution.
• Processed invoices, verified vendor information and line items, and investigated discrepancies directly with vendors.
• Prepared executive reports, property documentation, and sales contracts while
coordinating client communication and transaction processing.
• Supported senior executives through structured administrative processes, documentation control, and stakeholder follow-up.
Customer Technical Support Specialist
Handled customer calls, resolving technical issues and addressing product/service inquiries
Documentation • Executive Support • Operational Reporting • Cross-System Information Management
Graphic Design • Digital Marketing • Email Marketing • Soc-Med Management • SEO • Appointment Setting • Customer Service
Accounts Payable/Receivable and Bank Reconciliation
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