2022
Bachelor of Science in Tourism Management
National University - Manila
More Info about ZELAmazing , Your Virtual Assistant
Hi, I’m Khrizel (Zel)—a results-driven Virtual Assistant and Travel Consultant with a strong background in tourism, corporate travel, and client management.
I specialize in keeping businesses organized and clients stress-free by handling everything from travel coordination and bookings to administrative and executive support. With hands-on experience in MICE, FIT, and group travel, I bring precision, efficiency, and a client-first approach to every task.
My foundation in Tourism Management and experience working with travel agencies and international teams have equipped me with the ability to manage complex schedules, coordinate with global suppliers, and deliver seamless travel and business operations.
Reliable, detail-oriented, and proactive, I don’t just complete tasks—I anticipate needs, solve problems, and help businesses run smoother. If you're looking for someone who can take initiative and deliver high-quality results, I’m ready to support your success.
My Skills and Competencies
Basic Graphic Design
Data Entry
Office Software
Email Management
Basic GDS Sabre and Amadeus
Travel Management
Calendar Management
Certificates
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My Experience and Education
May 2025
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Present
Northstar International Travel Inc
(MICE Travel Consultant)
Booking flights, hotels, and transportation for groups
Coordinating venues for conferences or meetings
Planning incentive trips (reward travel for employees or clients)
Managing event schedules, registrations, and on-site support
Negotiating with suppliers (hotels, airlines, venues)
Ensuring everything runs smoothly during the event
February 2025
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May 2025
MyTrips Travel and Tours
(Inbound Specialist)
Responded to and managed inbound inquiries via phone, email, and online
chat regarding travel packages, destinations, and services.
Provided detailed information and personalized recommendations to
potential clients to assist in travel planning and booking.
Processed bookings, reservations, and payments accurately and efficiently.
Addressed and resolved customer concerns and issues promptly to ensure
client satisfaction.
Maintained up-to-date knowledge of travel products, promotions, and
industry trends.
Collaborated with team members and suppliers to ensure seamless travel
experiences for clients.
Escorted clients during inbound tours, ensuring a positive and seamless
travel experience.
February 2024
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February 2025
GlobalMedTeam
(Recruitment Coordinator)
Coordinate recruitment process from initial application to onboarding.
Post job openings on various platforms.
Screen resumes and applications.
Schedule interviews and coordinate logistics.
Manage applicants in the company tracking system.
Conduct background checks and reference verifications.
Prepare offer letters and employment contracts.
Provide support to hiring managers and candidates.
Maintain accurate recruitment records and reports.
Other administrative support
October 2022
-
February 2024
MTTS Travel Services
(Account Executive)
Built and maintained strong relationships with new and existing clients, serving as a reliable point of contact
Coordinated with hotels, airlines, and tour suppliers to ensure smooth travel arrangements
Managed FIT and corporate group bookings, including incentive trips and company travel
Organized and monitored pre- and post-travel logistics to ensure client satisfaction
Promoted and sold travel packages, tours, and promotional offers
Resolved client concerns and complaints efficiently and professionally
Prepared detailed quotations for clients and partner travel agents
Developed sales and marketing strategies based on market trends and research
Conducted market analysis and reported insights to management
Led client meetings, presentations, and product updates
Maintained and updated client databases and records
Collaborated with sales teams, submitted reports, and ensured achievement of sales targets
Assisted with visa processing and escorted international group tours when required
Performed administrative and operational support tasks to enhance business efficiency
My Services
General Virtual Assistant
Provides remote administrative support. Manages tasks, emails, and schedules.
Executive Virtual Assistant
Provides virtual support, including admin tasks, email, scheduling, and research.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.