Hi, I'm Krizel! An Experienced and detail-oriented administrative assistant with 6 years of expertise in email
management, data encoding and editing, call handling, and customer service. Proven ability to
review contracts and checking of payment posting and refund to ensure compliance and proper
record-keeping. Experienced in conducting basic complaint investigations, identifying issues,
documenting findings, and supporting prompt and professional resolution. I also have 5 years of
experience conducting onboarding for new employees.
Colleges of Advance Technology and Management of the Philippines (CATMAN) Inc
Handle email from Financial Advisors for follow up, inquiry and complaints.
Encoding and editing client’s data
Checking of posting of payments and refunds
Reviewing of policy contracts
Handle simple investigation for complaints, analyzing issues and situations and providing findings
and solutions
Handle client's concern
Keeping track of all the money coming in and going out of a business and making sure that it matches with the record
Manages emails, schedules, and admin work.
Creating and engaging content on a topic so people can read, learn, or stay informed.
Handle basic video editing from raw footage to finished output by cutting, arranging, enhancing and adding music on it.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.