2025
Bachelor of Science in Hospitality Management
Polytechnic University of the Philippines
Hi there!
Hi! I'm an experienced Medical Virtual Assistant with a strong background in healthcare administration, EMR/EHR management, appointment scheduling, and patient coordination. I enjoy helping healthcare providers stay organized and ensuring patients receive timely, efficient support.
Beyond healthcare, I also have experience in financial record-keeping, fraud account management, social media administration, and remote operations support. I'm highly detail-oriented, dependable, HIPAA-aware, and comfortable working in fast-paced environments.
With experience in both healthcare and hospitality, I bring a patient-centered approach, strong communication skills, and a commitment to providing accurate, high-quality support that helps teams run smoothly and efficiently.
My Skills and Competencies
Remote Operations Support
HIPAA Compliance
Patient Coordination and Communication
Medical Virtual Assistance
EMR/EHR Management
Patient Intake and Registration
Appointment Scheduling
Certificates
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My Experience and Education
2025
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2026
Oclinicals
(Medical Receptionist)
• Managed appointment scheduling and calendar coordination for multiple healthcare providers
• Maintained accurate and up-to-date EMR/EHR records and patient documentation
• Provided comprehensive administrative and clerical support for smooth daily clinic operations
• Handled inbound and outbound patient communication with professionalism and empathy
• Organized daily workflows, prioritized tasks, and ensured all clinic deadlines were consistently met
• Supported healthcare teams with documentation accuracy, compliance, and operational efficiency
2022
-
2024
Freelance
(General Virtual Assistant)
• Managed social media content scheduling and audience engagement across multiple platforms
• Handled inbox management and drafted professional correspondence on behalf of clients
• Provided general administrative support including data entry, file management, and task coordination
• Created basic visual content and graphics for clients using Canva
2021
-
2022
Sitel
(Customer Service Representative)
• Handled high-volume fraud-related financial account inquiries with accuracy and discretion
• Investigated unauthorized transactions, verified customer identities, and secured affected accounts
• Ensured accurate documentation of all interactions and maintained strict compliance standards
What I can do for you
These are just a few of the many services I offer, please feel free to reach out if you do not find what you are looking for
Medical Records Management
I can maintain accurate patient documentation while ensuring HIPAA compliance and confidentiality.
Appointment Scheduling & Patient Coordination
I can handle scheduling, reminders, follow-ups, and calendar management to ensure a smooth patient experience.
Medical Administrative Support
I can manage administrative tasks, patient records, and EMR/EHR updates to keep your practice organized and efficient.
General Administrative & Repetitive Tasks
Handle data entry, emails, filing, and routine admin tasks so you can focus on patient care and growing your practice.
Customer Service & Administrative Assistance
I can assist patients through phone, email, and chat, while managing data entry and administrative workflows.