Dedicated and customer-focused General Virtual Assistant with experience in customer service and chat support. Recently completed General Virtual Assistant and eCommerce Virtual Assistant training through Pro VA PH. Skilled in customer support, email management, administrative assistance, Google Workspace, Canva, data entry, and communication. Highly organized, adaptable, and eager to support businesses with efficient and reliable virtual assistance.

Quality Control- Mitsumi Cebu 2011-2012

Inspecting parts and finished products for defects or damage.
Recording inspection results accurately.
Following quality procedures and safety guidelines.


Counter Crew – Jollibee Foods Corporation 2012-2013

Assisted customers with orders, inquiries, and service concerns.
Processed cash and electronic transactions accurately.
Maintained organized records and followed company procedures.
Demonstrated strong communication and customer service skills.
Worked efficiently in a fast-paced environment while maintaining accuracy and attention to detail.


Chat Support Representative – NOMERCOM 2016-2017

Responded to customer inquiries through chat support channels.
Provided accurate product and service information.
Resolved customer concerns and escalated complex issues when necessary.
Maintained detailed records of customer interactions.
Delivered professional and timely customer support while meeting service standards.

Saint Joseph College | 2014-2017
Bachelor of Science in Business Administration Major in Financial Management
Completed 3 years of undergraduate studies

Administrative Support:
Calendar Management, Appointment Scheduling, Email Management, Data Entry, File Management, Customer Support, Internet Research

Technical:
Google Workspace (Docs, Sheets, Drive, Gmail), Microsoft Word, Canva, Zoom, Google Calendar

e-Commerce:
Product Research, Product Listing, Competitor Analysis

ProVA Philippines – General Virtual Assistant Training (2026)

Managed calendar schedules and coordinated appointments using Google Calendar.
Organized email communications and maintained digital records.


ProVA Philippines – eCommerce Virtual Assistant Training (2026)

Finding profitable products using criteria such as demand, competition, profitability, and market trends.
Conducted internet and product research to support business operations.

Personal Computer
AMD Ryzen 5 5600G with Radeon Graphics
Windows 11 Pro
Reliable Internet Connection
Backup Internet Connection
Backup Electricity/ Generator
Available for US, UK, and AU Time Zones