With several years of experience in hotel sales and customer service, I have developed strong skills in handling client bookings, coordinating with cross-functional teams, and managing high-pressure situations with professionalism and efficiency.
To expand my expertise in the digital space, I completed a Virtual Assistant Training Program under ProVA, where I enhanced my skills in digital tools, remote collaboration, and administrative support. I bring proven strengths in email and calendar management, data organization, customer support, and problem-solving—all while working independently with minimal supervision.
I am a dedicated, proactive, and results-driven Virtual Assistant who treats every business with care and commitment.

Hotel Sales Supervisor

Greenleaf Hotel Gensan

• Supervised daily hotel bookings and monitored room occupancy to optimize revenue management.
• Analyzed guest data, including nationality and booking trends, to inform marketing and sales strategies.
• Oversaw billing, cash remittance, and daily financial reporting to ensure accuracy and compliance.
• Conducted telemarketing and sales visits to promote hotel rooms, events, and services.
• Collaborated with the front office and sales teams to enhance guest experience and achieve occupancy targets.
• Trained and guided junior staff to maintain high service standards and operational efficiency.

Administrative Officer

PH Globe Jet Express Inc.

• Managed employee attendance and payroll processing, ensuring 100% on-time and accurate salary disbursement.
• Conducted quality control checks across departments to maintain company standards and operational compliance.
• Participated in recruitment, onboarding, and hiring processes, successfully reducing time-to-hire by 20%.
• Maintained personnel records and documentation, ensuring compliance with labor laws and company policies.
• Collaborated with department heads to implement process improvements, enhancing overall team productivity and efficiency.

Front Office Supervisor and Sales Executive

Sarangani Highlands Garden

Supervised daily front office operations, including check-ins, guest services, and room assignments, ensuring smooth and efficient guest experiences.
• Prepared and analyzed daily room occupancy and revenue reports, enabling data-driven decisions to optimize hotel performance.
• Checked and prepared accurate guest billings and supervised daily cash remittance, maintaining 100% financial accuracy.
• Conducted sales visits and telemarketing campaigns to promote hotel rooms, events, and services, generating additional revenue per month
• Trained and mentored newly hired front office and sales staff, improving team efficiency
• Collaborated with management to implement operational improvements, enhancing guest satisfaction scores and repeat bookings.

General Virtual Assistance Training

ProVAPH

Bachelor in Science in Hotel and Restaurant Management

Notre Dame of Marbel University