Enthusiastic and motivated beginner seeking a general position to leverage my strong organizational skills, attention to detail, and passion for learning. Eager to contribute to a dynamic team and support the achievement of company goals while gaining valuable experience and professional growth.

Elderly care and assistance
Personal hygiene and grooming support
Meal preparation and feeding assistance
Monitoring of vital signs
First aid and basic life support (BLS)
Patience and empathy in elderly care
Strong Communication
Multitasking
Problem solving Skills
Customer Inquiries
Issue Resolution
Order Processing
Appointment Scheduling
Data Entry
Escalation Handling

Advisor I , Customer Service under Operations for Healthcare - Solutran.com.

The customer is calling to place an order for medical items such as medicine or any other items covered by their insurance, like food, medication, and bills.

Advisor I blended support under Hotel Reservation (Back Office) - Booking.com under Credit Control

Helping customers with their commission concerns and disputes regarding the apartment or hotel they booked.

Customer Service under YNAP Luxury Branch or YOOX NET A PORTER / MR. PORTER and THE OUTNET

Helping customers update their information, place an order, cancel items, process returns and refunds, and book a collection with DHL.

Customer service under UNITED AIRLINES

Helping customers book flights, reroute flights, and rebook them on another aircraft if their flight is canceled due to weather conditions.

Customer service under MACY’S AND BLOOMINGDALE’S

Helping customers update their information, place orders, cancel items, and process returns and refunds.

Customer Service under Walgreens (Appointment Setter)

VMware
Salesforce
Avaya
Micon
United Airlines
AirAsia
Booking.com
Cebu Pacific Airlines
LinkedIn
Instagram
Facebook
Twitter
Zoom
Gmail
Google Drive
Google Calendar
WhatsApp
Viber
IG & FB Messenger
Canva
CapCut
ChatGPT
Google Docs
Google Sheets
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Xero
QuickBooks

General Virtual Assistance Training

Bookkeeping with Xero and Quickbooks Live Tutorial

Social Media Marketing

Outstanding Performance Award - For achieving the best performance in productivity for Credit Control Extended.