I am a motivated and confident communicator eager to start a career in cold calling and sales. I have strong interpersonal skills, a positive attitude, and the ability to stay resilient even in challenging situations.

BS in Hotel & Restaurant Management

SAINT MICHAEL COLLEGE OF CARAGA
SY: 2009-2013

Good Communication

Active Listening

Cold Caller/Lead Generator, Real Estate Investment May 2024- January 2025

- -Responsible for making outbound calls to potential clients to generate leads.
This role requires excellent communication skills, confidence on the phone, and the ability to follow scripts while adapting to live conversations. The position is remote and supports sales and marketing efforts by qualifying prospects and maintaining accurate records.
--Record call outcomes, notes, and customer details in the CRM or tracking system
-Maintain organized and accurate call logs and reports.

Supervisor/Pastry Maker, Freshco Group of Company/Auntie Anne's- Brunei August 2014- March 2024

-Supervise, train, and mentor pastry staff, apprentices, and assistants.
-Assign daily tasks and manage workflow for maximum efficiency.
-Monitor staff performance and provide feedback or corrective guidance.
-Ensure proper staffing levels for shifts, events, and peak hours.
-Lead by example in professionalism, hygiene, and work ethic.

SALES REPRESENTATIVE, LOZADA Dry Good's Store May 2007- April 2009

-Identifying customer needs, presenting solutions, and maintaining customer satisfaction.
-Present, promote, and sell products or services to existing and prospective clients
-Understand customer needs and recommend suitable solutions .Negotiate prices, terms, and close sales deals.
-Build and maintain long-term customer relationships
-Provide feedback on market trends and customer preferences.

General Virtual Assistance Training, 5-8 hrs Live Webinar

DHAMIELYN SARNO
Coach/ProVAph Founder

ALLAN ANDAL CABANGON, Operation Manager

Freshco Group of Company Brunei
Contact number: +639164322993

KYLE MYNA E. MEJIA, Product/Brand Manager

Freshco Group of Company/Auntie Anne's- Brunei
Whatsapp number: +673 7261354

NHIELFA F. LOZADA, Manager

GRK Real Estate Investment
Whatsapp number: +639158623759