DATA ENTRY PROFESSIONAL (Administrative Staff)
Freelancer | December 2023 - Present
• Processed and managed government records and transactions while ensuring accuracy and compliance with established policies.
• Delivered high-quality public service by assisting clients and resolving inquiries efficiently.
• Maintained organized digital and physical filing systems, improving document accessibility and workflow.
• Collaborated with team members and other departments to achieve timely and effective service delivery.
CUSTOMER SERVICE REPRESENTATIVE
Universal Storefront and Services Corporation | Dec 2013 - Dec 2020
• Processed domestic and international money transfers, verified customer identities, and provided transaction guidance, ensuring secure and accurate service delivery.
• Handled customer money transfer transactions while maintaining compliance with company procedures and regulatory requirements, contributing to efficient operations and positive customer experiences.
• Delivered customer support for money transfer services by processing transactions, resolving inquiries, and ensuring accurate documentation, resulting in timely and reliable service.
