Michelle Abdou

Virtual Assistant
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LET ME HELP YOU. CONTACT ME.
  • PORTFOLIO: https://jobseekers.ph/michelleabdou
  • EMAIL: MICHELLEORAPAABDOU@GMAIL.COM
  • WHATSAPP: +63 995 7769319
  • CALL ME: +63 976 2588913
Core Skills

Fast and Accurate Typing
Data Cleaning
File Organization
Time Zone Coordination
Calendar Management
Scheduling & Reminders
Microsoft Office
Google Workspace
Attention to detail
Clear communication
Email etiquette
Customer service

Certification

Xero Certified

Software & Tools

•Xero
• Microsoft Excel
• Google Sheets
• Google Drive
• Google Calendar

About Me:

Hi, I'm Michelle O. Abdou, a Xero Certified Bookkeeper and Virtual Assistant dedicated to helping businesses and busy professionals stay organized, accurate, and stress-free.

I am a Cum Laude graduate in Hotel, Restaurant, and Institution Management from De La Salle–College of Saint Benilde, with over 16 years of professional experience in detail-oriented and service-focused industries. My background in travel, tourism, and church administration has equipped me with strong organizational skills, professionalism, and a commitment to delivering high-quality support.

I specialize in bookkeeping functions such as invoice processing, bill recording, bank and credit card reconciliations, transaction categorization, accounts receivable and payable monitoring, and financial reporting. My experience also includes organizing files, managing databases, maintaining records, and supporting financial operations with accuracy and confidentiality.

Clients and colleagues describe me as highly organized, detail-focused, dependable, and trustworthy. I approach every task with Precision, uphold trust through Integrity, and follow through with Excellence from start to finish.

If you're looking for a reliable Virtual Assistant and Bookkeeper who treats your business with the same care and dedication as her own, I'd be delighted to connect and support your success.

Experience
AUG 2008 - OCT 2024

FLIGHT ATTENDANT, KUWAIT AIRWAYS

• Ensured passenger safety and comfort
• Delivered pre-flight safety demos and enforced all safety protocols
• Provided excellent customer service to passengers
• Handled in-flight emergencies, medical situations, and conflict resolution
• Handled in-flight Duty Free Sales (invoices, reconciliation and reports)
• Served meals and beverages to high service standards
• Coordinated with flight crew for smooth cabin operations
• Maintained cabin cleanliness and restocked supplies

Education
JUN 2004 - OCT 2007

CUM LAUDE GRADUATE, DE LA SALLE - COLLEGE OF ST.BENILDE

BS - HOTEL, RESTAURANT AND INSTITUTION MANAGEMENT
MAJOR IN TRAVEL AND TOURISM

Core Competencies

DATA ENTRY AND SPREADSHEET MANAGEMENT
Data Entry | Spreadsheet Setup | Excel and Sheets
Formulas | Data Cleaning | File Organization | Form Creation | Database Management

EMAIL AND INBOX MANAGEMENT
Sorting and Prioritizing | Professional Replies | Spam Filtering | Template Responses

CUSTOMER SUPPORT
Email and Chat Inquiries | Issue Resolution | Request Tracking and Follow-Up

CALENDAR AND SCHEDULE MANAGEMENT
Appointment Scheduling | Meeting Coordination | Reminders and Follow-ups | Time Zone Coordination | Zoom and Google Meet Booking