Company Name: Energy Au Pair
Year: 2024-20226
Position: Au Pair
Job Description: As an Au Pair in Denmark, I was responsible for providing childcare while managing daily routines, schedules, and household-related tasks. This experience strengthened my communication, organizational, time-management, multitasking, and problem-solving skills. I worked independently, prioritized responsibilities, followed instructions, and adapted to a new environment and different cultural expectations. I also coordinated daily activities, communicated regularly with the host family, and maintained a high level of reliability and attention to detail. In addition, I attended Danish language classes, which enhanced my communication skills, adaptability, and willingness to learn. These experiences developed valuable transferable skills that I can apply to a Virtual Assistant role, particularly in administrative support, scheduling, communication, task management, and day-to-day operations.
Company Name: Direct Hired
Year : 2022-2024
Position: Au Pair
Job Description: As an Au Pair in Norway, I managed childcare, daily routines, schedules, and household responsibilities while maintaining clear communication with the host family. The role helped me develop strong organizational, time management, multitasking, and problem-solving skills. I became comfortable working independently, managing priorities, and adapting to a different culture and environment. I also attended Norwegian language classes, which strengthened my communication skills and ability to learn quickly. These experiences developed my reliability, attention to detail, and flexibility—skills that I can confidently apply in a Virtual Assistant role.
Company: Family First Life
Year: 2021
Position: Appointment Setter
Job Description: Worked as an Appointment Setter for Life Insurance and Mortgage services, responsible for contacting prospective clients, qualifying leads, identifying their needs, and scheduling appointments with agents or advisors. Managed follow-ups, maintained accurate client information, and communicated professionally with prospects. Developed strong communication, customer service, organization, time management, and lead management skills while consistently meeting appointment-setting goals.
Company: Hilton Garden Inn
Year: 2020-2021
Position: Front Office Associate
Job Description: As a Front Office Associate, I was responsible for providing excellent guest service while managing reservations, check-ins and check-outs, guest inquiries, payments, and daily administrative tasks. I handled multiple responsibilities in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail.
This experience strengthened my communication, customer service, organizational, time-management, problem-solving, multitasking, and administrative skills. I regularly handled various inquiries, managed sensitive information, followed procedures, resolved concerns, and helped ensure smooth day-to-day operations.
Company: Hilton Garden Inn
Year: 2020-2021
Position: Housekeeping Support
Job Description: As a Front Office Associate, I demonstrated flexibility by assisting the housekeeping team as needed to ensure smooth hotel operations. I helped maintain the cleanliness and organization of guest areas, assisted with room preparation, and responded to urgent housekeeping needs. I worked collaboratively with different departments, adjusted to changing priorities, and completed tasks efficiently while maintaining attention to detail and service standards.
Company: Hilton Garden Inn
Year: 2019-2020
Position: Guest Service Agent – (F&B)
Job Description: As a Guest Service Agent in Food & Beverage, I provided attentive and professional service to guests by taking orders, assisting with menu inquiries, coordinating with the kitchen and service team, and ensuring a smooth dining experience. I handled guest requests and concerns promptly while maintaining accuracy and a high standard of customer service.
I was also responsible for processing payments, handling cash and card transactions, balancing transactions, preparing daily reports, and monitoring inventory. I assisted with checking stock levels, recording inventory movement, identifying shortages, and coordinating with the team to ensure necessary supplies were available for daily operations.
Working in a fast-paced environment strengthened my customer service, communication, multitasking, organization, attention to detail, cash handling, reporting, inventory management, problem-solving, and time management skills.
Company: ARM Network Solution
Year: 2018-2019
Position: Office Administrator
Job Description: As an Office Administrator, I managed customer accounts, records, documents, and administrative files while ensuring information was accurate and organized. I handled customer inquiries and complaints, provided timely solutions, answered calls, and maintained clear communication with clients regarding services and promotions. I also prepared payroll reports, processed tax payments, maintained company tax records, organized databases, and supported the day-to-day administrative operations of the office. This role required strong attention to detail, organization, communication, time management, and the ability to handle multiple administrative tasks efficiently.
Company: DSWD 4P’s Program
Year: 2018
Position: Data Entry
Job Description: As an Encoder for the DSWD 4Ps Program, I was responsible for encoding, updating, and maintaining beneficiary records and program data collected from different barangays within Region II. I verified information for accuracy, organized documents, maintained databases, and assisted in preparing reports and monitoring records. I also coordinated with barangay officials and field staff to collect and update information, ensuring that data was accurate, complete, and submitted on time. This role strengthened my data entry, attention to detail, organization, accuracy, communication, record management, and administrative skills.
Company: Mango Suites Hotel
Year: 2016-2017
Position: Front Office Associate
Job Description: As a Front Office Associate, I managed guest check-ins and check-outs, reservations, inquiries, and customer requests while providing professional and courteous service. I handled phone calls, emails, guest records, and daily administrative reports, ensuring information was accurate and properly organized. I also coordinated transportation arrangements, maintained updated guest information, monitored office supplies, and supported daily front office operations. Through effective communication, attention to detail, and problem-solving, I helped ensure a smooth and positive guest experience.
Company: Globe Telecom
Year: 2015-2016
Position: Cashier and Customer Service
Job Description: As a Cashier and Customer Service Representative, I handled customer payments, account transactions, service requests, and inquiries with accuracy and professionalism. I assisted customers with account balances, statements, products, and services while addressing concerns and providing appropriate solutions. I maintained accurate cash records and sales reports, prepared and submitted required documents, and supported daily administrative tasks. I also generated sales leads and promoted company products and services by identifying customer needs and providing suitable recommendations. This role strengthened my customer service, communication, cash handling, sales, record-keeping, problem-solving, and attention to detail skills.
Company: Imelda’s Flower Shop and Catering Services
Year: 2014
Position: On-call Receptionist and Catering Assistant
Job Description: As an On-Call Receptionist and Catering Assistant, I welcomed and assisted guests, managed seating arrangements, and provided professional customer service throughout events. I assisted with food and beverage service, responded to guest requests, and supported the smooth flow of event operations. I maintained a clean, organized, and professional environment while working efficiently with the team to ensure guests received a positive and enjoyable experience.
Company: CMZ Catering Service
Year: 2014
Position: On-call Receptionist and Catering Assistant
Job Description: As an On-Call Receptionist and Catering Assistant, I welcomed and assisted guests, managed seating arrangements, and provided professional customer service throughout events. I assisted with food and beverage service, responded to guest requests, and supported the smooth flow of event operations. I maintained a clean, organized, and professional environment while working efficiently with the team to ensure guests received a positive and enjoyable experience.
