- +639122272258
- imilgred9@gmail.com
- La Trinidad, Benguet 2601
To obtain a position that would bring out the best in me and that would help me grow as a person in serving the company effectively and efficiently.
Tertiary Education, Baguio College of Technology
2-Year Computer Technician graduated With Honors.
Secondary Education, Conner National High School
Graduated as Valedictorian
Elementary School, Buluan Elementary School
Customer Support ( Freelance), Brandlink.PH, Baguio Branch
Since I'm working with a client with an E-commerce company, my main job is to answer customer inquiries, questions, problems on the product via phone call and email. I'm also making follow up on pending orders and pending payments seen on shopify application by doing outbound calls and sending emails with their customers.
Customer Service Representative (Seasonal Campaign), IQOR PH
I've handled one of their Retail Account. My main job is to answer incoming calls, assisting customers in placing their orders online, processing payment and updating them on the status of their orders.
Customer Service Representative, Collective Solution
I was assigned to Roadside Assistance account which I've handled intake, dispatch and follow up calls. We are helping customers who have problems on their vehicles most especially on the road and arranging dispatch companies that can help them.
Customer Service Representative, Foundever Philippines- Baguio Branch
This is the first time I entered to a corporate world. My first account was ATT-so we're handling DirectTV, ATT internet and ATT phone for billing, basic troubleshooting and sales. After 2 years of serving, this account needs to be closed, and I was reprofiled to amazon retail which I stayed here for 6months.