To obtain a position that would bring out the best in me and that would help me grow as a person in serving the company effectively and efficiently.

School Year : 2007-2009

Tertiary Education, Baguio College of Technology

2-Year Computer Technician graduated With Honors.

School Year : 2003-2007

Secondary Education, Conner National High School

Graduated as Valedictorian

School Year : 1997-2003

Elementary School, Buluan Elementary School

July 09, 2024- Present

Customer Support ( Freelance), Brandlink.PH, Baguio Branch

Since I'm working with a client with an E-commerce company, my main job is to answer customer inquiries, questions, problems on the product via phone call and email. I'm also making follow up on pending orders and pending payments seen on shopify application by doing outbound calls and sending emails with their customers.

October 22, 2023-March 31, 2024

Customer Service Representative (Seasonal Campaign), IQOR PH

I've handled one of their Retail Account. My main job is to answer incoming calls, assisting customers in placing their orders online, processing payment and updating them on the status of their orders.

January 03, 2022-June 24, 2023

Customer Service Representative, Collective Solution

I was assigned to Roadside Assistance account which I've handled intake, dispatch and follow up calls. We are helping customers who have problems on their vehicles most especially on the road and arranging dispatch companies that can help them.

July 23, 2019-December 23, 2021

Customer Service Representative, Foundever Philippines- Baguio Branch

This is the first time I entered to a corporate world. My first account was ATT-so we're handling DirectTV, ATT internet and ATT phone for billing, basic troubleshooting and sales. After 2 years of serving, this account needs to be closed, and I was reprofiled to amazon retail which I stayed here for 6months.