Detail-oriented and adaptable Administrative professional with 5+ years of experience as a Front Office
Receptionist and Cashier. Proven expertise in multi-tasking in high-pressure environments, managing
inquiries, and reconciling financial records. Seeking to leverage strong organizational, communication, and
customer-service skills to provide high-quality, remote administrative support as a Virtual Assistant.

Executive Support Specialist

Front Office Cashier

• Acted as the first point of contact for over 50+ daily clients and customers, delivering professional
and empathetic in-person and telephone support.
• Managed daily cash registers, ensuring 100% accuracy in financial reconciliation, balancing of
daily accounts, and processing of credit/cash transactions.
• Streamlined the front-desk appointment system, reducing client wait times by 20% through
efficient scheduling and database management.
• Handled sensitive client information with strict confidentiality and maintained organized digital
and physical filing systems.

Customer Service Representative

Data Entry

• Resolved customer inquiries, processed payments, and maintained accurate records of daily sales and
inventory in the company’s point-of-sale (POS) system.
• Effectively managed stressful situations and high-traffic periods with professionalism and a strong
solution-oriented mindset.

• Calendar Management & Scheduling
• Customer & Client Support
• Email & Correspondence Handling
• Data Entry & Record Keeping
• Bookkeeping & Cash Reconciliation
• Travel Arrangements & Coordination

• Office and Cloud: Google Workspace (Docs, Sheets, Drive), Microsoft 365 (Word, Excel, PowerPoint)
• Communication: Zoom, Slack, MS Teams, Skype
• Organization: Trello, Asana, Canva

Bachelor of Science in Business Administration major in Marketing Management

Pamantasan ng Lungsod ng Maynila