2015
BS in PSYCHOLOGY
SAN PEDRO COLLEGE OF DAVAO
Let's get to know me
I'm Princess Helen Labor, but you can call me Cess. I am a dedicated, detail-oriented, and highly organized professional based in Davao City, Philippines. I thrive in fast-paced environments, adapt quickly to new systems and processes, and am committed to continuous learning and professional growth.
I hold a Bachelor's degree in Psychology and have over 9 years of experience in Corporate Banking, where I worked as a Customer Service Associate and Service Officer. Throughout my career, I developed strong skills in customer service, administrative support, data management, multitasking, problem-solving, and maintaining accuracy while handling confidential information.
To expand my expertise in the virtual industry, I completed Online Bookkeeping training in 2020 and am currently undergoing General Virtual Assistant training, focusing on Data Entry, Online Bookkeeping, and Medical Virtual Assistance. I am continuously investing in my professional development to provide efficient, reliable, and high-quality support to clients.
I am seeking opportunities where I can apply my skills to help businesses streamline operations, provide exceptional administrative support, and contribute to their growth. If you're looking for a dependable, proactive, and detail-oriented Virtual Assistant who is committed to delivering quality results, I would be delighted to work with you.
Let's connect and discuss how I can support your business and help you achieve your goals.
My Skills and Expertise
Administrative Support
Chat and Email Management
Customer Service
Bookkeeping
Bank Reconciliation
Medical Appointment Scheduling
Medical Office Administration
Data Entry
Certificates
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My Professional Experiences
2021
-
2026
RIZAL COMMERCIAL BANKING CORPORATION
(HR Recruitment)
My job mainly focuses on servicing the client very well. Address their needs, help them manage their finances, and assist clients in their daily bank transactions. Also in charge of managing the branch's cash vault daily.
2021
-
2021
E&W GROUP OF COMPANIES
(HR Recruitment)
Scanning applicant resumes. Evaluating the applicant's application. Doing interviews for possible qualified applicants to see whether they fit the position that was required.
2020
-
2020
AIA GROUP (Part-time)
(Financial Wealth Advisor)
Setting up appointments with my clients to give them the best financial advice for their finances. Giving out investment and life insurance advice.
2015
-
2019
BDO UNIBANK
(Client Service Associate)
Assisting the client with daily banking transactions. Doing day-to-day bank teller transactions and providing excellent service to our clients.
2019
-
2019
ASISTEE TOKYO (Part-time)
(Virtual Administrative)
● Manage bookings of guests through Booking.com and Airbnb
● Process the client's payment once the booking has been confirmed.
● Answering emails and phone calls for any inquiries from the guests.
● Remind property owners of any concerns that the guest might relay.
What I Can Do For You
Data Entry
Accurately enter, organize, and maintain data while ensuring accuracy and confidentiality.
Online Bookkeeping
Record transactions, reconcile accounts, and maintain accurate financial records
Medical Virtual Assistant
Manage appointments, patient records, and communications while providing administrative support.