2012
Bachelor of Science in Business Administration Major in Financial Management
Western Leyte College
Your success is the priority — I’ll take care of the details.
My name is QUEENNIE B. MAGLASANG, also known as Queen. I am 33-year-old highly motivated and detail-oriented professional based in Ormoc City, Leyte, Philippines, and I am married with one child. I am deeply committed to providing reliable, efficient, and high-quality support to businesses and professionals. Known for my strong work ethic, adaptability, and excellent organizational skills, I thrive in fast-paced environments where accuracy, time management, and clear communication are essential. I take pride in my ability to manage multiple tasks simultaneously while maintaining professionalism and delivering results on time.
I am graduate of 4 years course Bachelor of Science Major in Financial Management (Accountancy, Business and Management) I also have 10 years experience in bookkeeping, accounting, bank recon and inventory, which equipped me a solid foundation in business operations and administrative processes. I also completed a General Virtual Training Program under ProVA and Freelance Academy and also completed Bookkeeping and QuickBooks Training Program under Freelance Academy where I honed my skills in digital tools, remote collaboration, and backend support. Through of these, I developed strong skills in email and calendar management, data organization, CRM handling, administrative support, multitasking , problem solving and independent work with minimal supervision, all essential qualities of a reliable and effective Virtual Assistant.
If you're looking for a dedicated, proactive, and results-driven Virtual Assistant who will treat your business like her own. Let's work together to streamline your operations and take the stress off your plate. Message me now and let's make your business run smoother and smarter starting today.
My Skills and Competencies
Bookkeeping
Virtual Assistant: Admin Support
Invoicing , Quotation and Follow-ups
Email, Calendar and Schedule Management
CRM and Customer Data Management
Data Entry and File Organization
Certificates
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My Experience and Education
2012
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2025
Cebu CFI Community Cooperative
(Head Cashier - Treasury)
I am a dedicated and detail-oriented professional with over 10 years of experience in billing, collections, financial processing, and administrative support. Throughout my career, I have handled multiple roles including Billing and Collection Specialist, Remittance Encoder, Marketing Specialist, Bank Reconciliation Staff, and eventually Head Cashier. These experiences strengthened my ability to manage financial records, communicate with clients, ensure accuracy in reports, and support daily operations efficiently.
I am highly organized, reliable, and capable of working independently while meeting deadlines. My background in handling claims, tracking payments, reconciling accounts, and coordinating with members and clients allows me to provide strong virtual support in finance-related and administrative tasks.
As a Virtual Assistant, I aim to help businesses stay organized, maintain accurate records, and streamline their processes so they can focus on growth. I take pride in delivering quality work, maintaining confidentiality, and building professional relationships with the teams I support.
My Services
CRM & Account Management
CRM management support: updating records, tracking leads, follow-ups, and maintaining accurate, clean customer data.
Customer Service & Client Support
Professional email, chat and phone support for high-volume and VIP clients, accounts, booking s, follow-ups, resolutions
Administrative & Executive Assistance
Reliable admin support: email, calendars, meetings, documents, reports, accurate and on time.
Scheduling & Coordination Services
Appointment scheduling, bookings, calendar coordination, and clear communication to keep teams organized and on track.
Bookkeeper
Expense Reporting, Billing, Intuit QuickBooks, and Accounting.
Invoicing, Quotation & Documentation Support
Billing support: quotes, invoices, payment follow-ups, and accurate organization and financial records.
E-commerce & Business Operations Support
Customer support and admin assistance for online and service businesses, improving workflow efficiency and satisfaction.