Renz Castillo

General Virtual Assistant
User Thumbnail
Contact Information
  • renzcastillo0128@gmail.com
  • +639266893933
  • Quezon City, Philippines
  • https://www.linkedin.com/in/renz-julius-castillo-39a233209/
Tools

Administrative & Productivity
Google Workspace (Docs, Sheets, Drive, Calendar)
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Email & Calendar Management

CRM & Databases
Salesforce
AIOBO
Saleshub
Spreadsheet-based tracking systems

Reporting & Data
Excel (advanced formulas, reporting templates)
Google Sheets
Power BI (for reporting-heavy VA roles)

Automation & Efficiency
Power Automate
Process documentation & SOP creation
Zapier
Notion
Clickfunnels
ActiveCampaign
Jotform

Communication & Coordination
Client communication & follow-ups
Scheduling & appointment coordination
Inventory & order tracking

Expertise

Administrative & Executive Support
Calendar & Email Management
Data Entry & Database Maintenance
CRM Management
Reporting & Documentation
Inventory & Order Tracking
Process Improvement & SOP Creation
Client & Stakeholder Communication
Time Management & Confidentiality

About Me

Tech-savvy Virtual Assistant with experience supporting executives through calendar management, reporting, CRM administration, and data organization. Strong background in spreadsheets, dashboards, and workflow optimization, with a proven ability to reduce manual work, improve data accuracy, and support decision-making in remote teams.

Work Experience
Jul 2025 - Present

Department of Agriculture, Information Systems Analyst II

Designed and optimized database queries to consolidate multi-source data, improving reporting efficiency by 35% and reducing query errors by 25%.
Performed end-to-end data preparation (cleaning, transformation, QA), increasing dataset accuracy by 30% and reducing inconsistencies by 40%.
Built and maintained interactive dashboards using Power BI and Tableau, accelerating stakeholder access to insights by 50% and reducing manual reporting by 45%.
Conducted statistical analysis and KPI reporting to support planning and management decisions, improving data-driven decision effectiveness by 35%.
Documented workflows and delivered training, increasing team proficiency in data tools by 60%.


Jan 2025 – Jul 2025

Energy Regulatory Commission, Planning Officer II

Analyzed regulatory datasets to identify trends and generate insights supporting evidence-based planning.
Maintained dashboards and data systems to ensure accurate, timely reporting.


Jan 2023 - Jan 2025

Metropolitan Manila Development Authority, Computer Operator Staff II

Monitored operational systems and maintained accurate traffic and incident records to support daily administrative reporting.
Developed automated Excel-based tracking tools that reduced manual paperwork by 40% and improved record accuracy by 25%.


Jan 2022 - Jan 2023

Streetlink Mobile | USA, Administrative Virtual Assistant

Managed executive databases across Salesforce, AIOBO, and Saleshub, improving data accuracy by 25% and report turnaround time by 30%.
Coordinated inventory tracking and reporting across multiple locations, reducing discrepancies by 20%.
Prepared performance reports and operational summaries for leadership review.


Dec 2020 - Dec 2021

Insureaze l USA, Executive Virtual Assistant

Served as primary executive support for client communications, scheduling, and follow-ups, reducing scheduling conflicts by 30%.
Maintained accurate client records and sales tracking, improving operational efficiency by 25%.
Supported client acquisition efforts, contributing to a 10% increase in new customers.


Sept 2016 - Dec 2020

Different Group Glass l USA, Executive Virtual Assistant

Managed emails, scheduling, invoicing, and collections, improving operational accuracy by 25%.
Coordinated order tracking and follow-ups, reducing delivery delays by 20%.