2014
Bachelor of Science in Hotel and Restaurant Management
St. Joseph College of Bulacan
Professional Support you can rely on.
PROFILE
I am Rodlan Regala, though I usually go by ROD. I am a 33-year-old professional based in San Jose del Monte, Bulacan, Philippines. I bring a strong work ethic, attention to detail, and a genuine commitment to delivering reliable, efficient, and high-quality support.
HOW I WORK
I am adaptable, highly organized, and comfortable working in fast-paced environments where accuracy, time management, and clear communication are essential. I take pride in managing multiple responsibilities professionally, meeting deadlines consistently, and ensuring that every task is completed to a high standard.
EXPERIENCE & APPROACH
Through my education and hands-on experience, I have developed a strong foundation in accuracy, organization, and detail-oriented work. I adapt quickly to new tools, systems, and workflows, and I place great value on efficiency, reliability, and clear communication, especially when managing information, supporting projects, and meeting deadlines.
COMMITMENT
I am committed to delivering consistent, high-quality results while continuously learning and expanding my skills. I would be glad to help streamline operations and reduce your workload, so you can focus on your larger business priorities.
My Skills and Competencies
Report Preparation and Documentation
Customer service through email, chat, and social media
Client Communication, Relationship Management and Confidentiality
Project Coordination
Basic Bookkeeping
Social Media Management
Data Entry
Basic photo editing and product-description writing
Certificates
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My Experience and Education
2026
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2026
PRO VA PHILIPPINES
(General Virtual Assistant -Trainee)
During my General Virtual Assistance Training at ProVA Philippines, I gained hands-on experience in essential virtual assistant tasks, including data entry, information management, and backend support. Under the guidance of my mentor, I worked on projects such as building a customer database in Google Sheets. This strengthened my ability to organize data, maintain accurate records, and meet deadlines efficiently.
The training also enhanced my attention to detail, technical proficiency with digital tools, and ability to manage tasks systematically preparing me to provide dependable, professional support as a Virtual Assistant.
February 2023
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October 2023
Wow Brand Holdings, Inc
(Marketing Officer)
As a Local Store Marketing & Channels Officer, I need to:
Lead the development and execution of programs and promotions at a local store level.
Assist in the development and execution of the Marketing plan by providing local/area level perspective.
Collaborate with Product and Promotions Lead on amplifying national programs.
Collaborate with Operations and Finance on promotion ideation, a feasibility check and store evaluations.
E-Commerce: Collaborate with internal and external partners to further grow the business and increase sales contribution.
Internal Collaborations: Closely work with Operations for better market understanding and to be able to provide relevant support.
July 2020
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January 2023
Golden MV Holdings, Inc
(Branch Head - Operations Manager)
As a Branch Head, I specifically handle the marketing department but also doing the operations in our branch as a head. In marketing side, I do recruitment, sales, company presentations, creating promos, sales planning, handling agents and doing monthly reports.
March 2019
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June 2020
Golden MV Holdings, Inc
(Marketing Officer)
As a Marketing Officer, I handle clients’ and agents’ inquiries and concerns regarding our products and services. I conduct product knowledge seminars for aspiring new recruits and company presentations for prospective clients. I also organize saturation drives and other marketing activities to generate sales.
March 2016
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April 2018
The SM Store (Madison Shopping Plaza Inc.) – SJDM, Bulacan
(Fixed Assets and Supplies Clerk)
As a Fixed Assets and Supplies Clerk, I'm in charge in:
Receiving and checking our deliveries of supplies in our branch.
Releasing of supplies, uniforms of employees, office equipment and etc.
Requesting of supplies to Head Office.
Inventory of supplies.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service & Client Support
Assisting with inquiries, resolving issues and ensuring a smooth and positive experience for clients.
E-Commerce VA
Manage product research, listing creation, customer support, order tracking, and competitor analysis.
Real Estate
Supports agents, brokers, and teams by handling administrative, marketing, and lead generation tasks.