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Bachelor of Science in Information Technology
Jose Maria College
Your Partner in Data Efficiency
I take pride in my work, and client satisfaction is always my main focus. I aim to deliver high-quality results and make sure every client is happy with the outcome. I genuinely enjoy this type of work and am available for both short- and long-term projects, with the flexibility to fit your needs.
Microsoft Excel is one of the most widely used tools in business, and I’m here to help you get the most out of it. I’d be glad to put my skills and experience to work for you.
Technical Skills
Email Inbox Management
Calendar and Schedule Coordination
CRM Data Management
Administrative and Operations Support
Client Communication and Follow-Ups
Task and Project Management
Certificates
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My Experience and Education
2025
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2026
Optimal Imaging Supplier
(Appointment Setter)
Conducted outbound cold calls to businesses to introduce printer ink and supply solutions offered by Optimal Imaging Supplier. Identified potential clients, qualified leads, and scheduled appointments for the sales team.
2024
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2025
Direct Property Aid
((Real Estate Cold Calling Virtual Assistant))
Conducted outbound cold calls to property owners and potential sellers to identify motivated leads for real estate acquisitions. Qualified prospects based on property details, seller motivation, and timeline, then scheduled appointments for the acquisitions team. Maintained accurate lead records in CRM systems, performed consistent follow-ups, and supported the sales pipeline by generating high-quality real estate leads.
2022
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2024
Haulla Waste Services
((Business Development Manager/Coldcaller))
Generated new business opportunities through outbound cold calling and lead generation for commercial trash collection services. Identified potential clients, introduced waste management solutions, and scheduled appointments for service consultations. Built relationships with business owners and property managers, maintained prospect records, and followed up with leads to support revenue growth and client acquisition.
2021
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2022
iQor Company, Cyber City Teleservices (Phils), Inc
((Realtime-Analyst))
Monitored real-time call center operations to ensure service levels and staffing targets were met. Tracked agent productivity, attendance, and queue performance, providing immediate updates and recommendations to operations teams. Generated and distributed hourly and daily reports, analyzed call volume trends, and coordinated with supervisors to adjust staffing and maintain optimal workflow efficiency.
2016
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2019
iQor Company, Cyber City Teleservices (Phils), Inc
((CSR – Order Entry/ CS))
Handled inbound customer inquiries and processed order entries accurately while providing excellent customer service. Assisted customers with product information, order placement, billing concerns, and order tracking to ensure a smooth purchasing experience. Maintained detailed customer records, resolved issues efficiently, and followed company procedures to meet service quality and performance targets.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.