Superl Philippines Inc.

* Performing inking tasks, meeting quotas, potentially working with various materials and learning new skills.
* Manufacturing company that produces luxury and fashion bags and luggage.

Alorica Clark

* Assisted customers by providing support through multiple channels (phone, email, and chat), ensuring timely resolution of inquiries, technical issues, and account concerns.
* Delivered clear, empathetic, and professional communication while guiding customers through troubleshooting steps and service updates.
* Updated customer information accurately in the system, ensuring seamless service continuity and personalized assistance.
* Identified customer needs and provided suitable solutions, occasionally upselling products or services to enhance customer experience.
* Escalated complex cases to management when necessary, while maintaining accountability and follow-through until issues were resolved.

Data Entry Specialist

I am an ICT graduate with experience in customer service, data entry, and administrative support. I bring strong technical skills, accurate record management, and excellent communication to every role. My CSR background has strengthened my ability to handle inquiries with professionalism and patience, while my data entry skills ensure accurate and organized output. I am reliable, detail-oriented, and committed to delivering high-quality work.

Medical VA

As a Medical Virtual Assistant, I bring strong organizational skills, clear communication, and a calm approach to handling patient concerns. My background in customer service and VA training allows me to manage appointments, update records, and support medical practitioners efficiently. I am committed to providing dependable and accurate administrative support in a healthcare setting.