Hey I am Ryan Jake

Workflow Automation Specialist | n8n & Zapier Expert | AI-Powered Process Builder

I help businesses reclaim hours every week by automating repetitive tasks with n8n and Zapier. No more manual copying, endless data entry, or repetitive admin work, just streamlined workflows that run automatically in the background, even while you sleep.

Ryan Jake R Belza
Batangas, Philippines
belzaryanjake@gmail.com
Freelancer
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Skills

Google Workspace Automation
API Integration
Zapier Automation
n8n Workflow Automation

Certificates

DISCOVERING NEW KNOWLEDGE: EXCEL AND OTHER TOOLS FOR DATA ANALYSIS
General Virtual Assistant Training
Revolutionizing Social Media Management with AI

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Tertiary Education

Bachelor of Science in Information Technology
Partido State University
Bautista, Goa, Camarines Sur

2020
Senior High School

Goa National High School
Taytay, Goa, Camarines Sur

2018
Secondary Education

Goa Science High School
Tagongtong, Goa, Camarines Sur

2014
Primary Education

Napawon Elementary school
Napawon, Goa, Camarines Sur

March 2026 - Ongoing
Majestix Collection
(Product Listing and E-commerce Support)

I managed end to end product listing operations for a US-based watch retailer by creating and optimizing listings on eBay and Chrono24 with accurate descriptions, pricing, categorization, and supporting media. This included conducting in-depth sourcing and pricing research to ensure competitive, market-aligned, and profitable listings, as well as handling tasks such as video editing and ongoing price adjustments. I maintained and updated 30+ active listings across both platforms daily and supported brand credibility by requesting customer reviews through the company’s Google business profile.

September , 2025 - February, 2026
VXI
(Customer Service Representative at DSI Costco)

Assisted Costco members with inquiries on orders, deliveries, product details, and membership concerns.
Resolved customer issues efficiently while maintaining high service standards.
Managed order tracking, delivery scheduling, and account verification.
Provided accurate information on services, policies, and product availability.
Documented interactions in the CRM and followed established SOPs.
Escalated complex cases to appropriate teams for quick resolution.
Ensured positive customer experiences through clear and personalized support.
Handled billing inquiries including refunds, credits, and adjustments.
Consistently met performance metrics such as quality, AHT, and customer satisfaction.

February 26, 2025 - September, 2025
VXI
(Billing and Sales Representative at ATT)

Handled inbound customer calls, providing prompt assistance with account inquiries, billing concerns, and service issues while ensuring a positive customer experience. Proactively offered suitable products, plans, and upgrades to meet customer needs and enhance satisfaction, maintaining professionalism and efficiency in every interaction.

June, 2024 - December, 2024
Sutherland Global
(Associate-CS Phone at Sears Home Services)

Arranging and booking repair service appointments

Promoting and selling warranty plan

Offering and recommending cleaning and maintenance service

January 2024 - April 2024
Legazpi Savings Bank
(Student Training Program)

Performing precise data entry tasks

Providing exceptional customer service by addressing inquiries, resolving issues, and guiding clients through banking products and services to meet their financial needs

Managing and maintaining accurate, well-organized records and documentation to ensure efficient access and retrieval of information

July 2023 - June 2024
Rotaract Club of Goa Partido
(Public Image Director)

Disclaimer: This position is unpaid as we operate within a non-profit organization focused on community service and rely on volunteer contributions.

Key Responsibilities:
Elevate the club presence
Drive awareness for upcoming events
Strategic social media posting
Uphold and enhance brand identity

February 2020 - June 2024
Vic Obias
(Peronal Assistant)

Provided comprehensive administrative support daily
Managed and synchronized schedules and appointments
Ensured optimal time management for efficiency
Handled communication via phone, emails, Viber, and WhatsApp
In charge of his medication
Household chores

Services

Customer Support Specialist

Customer Support Specialist with BPO experience delivering fast, clear, and customer-focused solutions across channels.

Technical + Automation Assistant

Technical and automation support skilled in Zapier and m8n, building smooth workflows and efficient systems.

Social Media Management

Creating, curating, and scheduling content

Calendar Management

Organizing and maintaining calendars to ensure efficient scheduling of meetings, appointments, and events

Graphics/Visuals

Designing and creating compelling graphics to support marketing, branding, and communication efforts


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Batangas,
Philippines
Email :
belzaryanjake@gmail.com


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