2017
Bachelor of Science in Social Work
Holy Cross of Davao College
Support You Can Count On!
Hi, I’m Shaira, a detail-oriented and motivated Virtual Assistant passionate about helping businesses stay organized and productive. With expertise in admin tasks, communication, and time management, I'm here to support you in taking your business to the next level.
As an Administrative Officer at a Physical Rehabilitation Center, I assisted over 3,000 clients nationwide and managed the center's social media presence, boasting 3,200 Facebook followers. My responsibilities included creating engaging content, planning posts and handling administrative tasks which includes reports to be submitted to our International funders and Partner Organizations. As a Social Work graduate, I also handled client case management and delivered high-quality, consistent customer service to patients. I've also upskilled myself with Virtual Assistance training, empowering me to support more businesses like yours.
Let's connect! If you'd like to explore how I can support your business, feel free to reach out anytime.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Customer Service
Graphic Design
Administrative Works
Certificates
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My Experience and Education
2021
-
2025
DAVAO JUBILEE FOUNDATION
(SOCIAL MEDIA MANAGER)
Develop and manage content calendar for Facebook posts
Serve as primary customer service representative and first point of contact for the center
Head Respondent to Facebook and business page messages
Follow up with potential clients and schedule appointments
Manage and confirm daily and weekly client schedules
Address client concerns and facilitate issue resolution
Prepare and submit reports (weekly, monthly, annual)
2021
-
2021
Anda Riverview Medical Center
(Social Worker)
Review patient charts and ensure all requirements are met before hospital discharge
Conduct orientation for expectant mothers on Maternity Package benefits and services
Prepare and submit monthly reports on the number of patients served under the Maternity Package program
2020
-
2021
Marino Partylist - Pol. Org.
(Administrative Staff)
Assist leads or clients in preparation of their requirements for medical assistance applications;
Manage daily target of clients to be served
Recording and formulation of daily and weekly Reporting
Timely submission of reports to the Head Office, Manila
2018
-
2020
DAVAO JUBILEE FOUNDATION
(Administrative Officer)
Source new Prosthesis clients through partner office referrals
Manage client cases and provide support at the center
Coordinate and schedule client appointments from fitting to discharge
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Proficient in using Microsoft Applications and Google Workspace for Preparing and formulating reports / data.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.