Operations Virtual Assistant – Client Management & Kakao Business Specialist
I manage client communication and operational workflows using Kakao Business, which helps keep conversations structured and professional while ensuring timely responses to clients. I assist with scheduling supplementary classes, tracking student progress, and handling administrative processes such as contract renewals or terminations. I also maintain organized records of client interactions, schedules, and contract statuses so that operations remain smooth and easy to track. By keeping everything centralized and well-documented, I help teams stay organized and make informed decisions based on accurate information.