Your success is my priority! I am dedicated to supporting you in achieving your goals, whether through administrative tasks, project management, or other responsibilities you entrust to me. Let's work together so we can achieve your business goals and FREE UP YOUR TIME for what really matters!
Bilaran National High School
Undergraduate
- I did research and identify potential leads or prospects through various channels such as online research, social media and other platforms.
- Gathering relevant information about the leads including their correct contact details and other qualifying criteria.
- I also evaluate the leads based on the predefines criteria to determine whether they fit for the company's services.
- Tracking and analyzing the data every week to ensure that we can hit the target metrics.
- Organize and file documents, records, or other materials in accordance with established procedures.
• Assisted with onboarding, interview scheduling, employee records, and healthcare administrative
support.
operations.
confidentiality.
• Coordinated schedules, maintained documentation, and supported day-to-day healthcare
• Managed spreadsheets, internal communications, and administrative workflows while maintaining
• Supported a remote healthcare team with accuracy, organization, and attention to detail.
Provided phone and email support while managing customer concerns and documentation
• Assisted users with troubleshooting and account-related issues efficiently
• Maintained accurate CRM records and coordinated with internal departments
• Demonstrated multitasking and organizational skills in a fast-paced remote environment
Data Entry | Basic Troubleshooting steps on the student's computer based exams | Admin Tasks | Email Management | Inbound and Outbound Calls
Handled Intuit Quickbook Account | Analyzing technical problems reported by the customers | Identifying the root cause of issues | Problem Solving
• Handled inbound patient and member inquiries regarding healthcare benefits, claims, billing, and
account concerns.
• Updated member information, documented interactions, and maintained accurate records using
Salesforce CRM.
• Delivered empathetic and professional customer service while managing high call volumes.
• Maintained HIPAA compliance and safeguarded confidential patient information.
